Amazon Returns news and trends

Amazon Returns Help Power Kohl’s Traffic In Q4
Earnings // March 03, 2020

As its marketing plan over the holidays powered customer engagement and a double-digit increase in new customer acquisition, Kohl’s CEO Michelle Gass said the retailer enjoyed increased traffic over the period that was propelled, in part, by its Amazon Returns program. The executive noted in a fourth-quarter...

Kohl’s Sees Digital Sales Growth, Amazon Returns Traffic In Q3
Earnings // November 19, 2019

Even with digital sales growth and the Amazon returns program in stores across the country, Kohl’s Corporation posted third-quarter results that fell short of analysts’ estimates. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Kohl’s Expands Amazon Returns To 21 Additional Stores
Retail // August 17, 2018

Kohl’s has expanded its partnership with Amazon, launching Amazon return stations throughout its Milwaukee stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Cutting Down Returns With Predictions And Gift Cards
Amazon // May 31, 2018

Amazon is not the only retailer grappling with a staggering number of returns: All sorts of retailers — especially some with generous return policies — have faced challenges with large numbers of returns. In the case of one retailer, SupplyAI’s Karthik Sridhar, the company’s CEO,...

Quick Reads
Amazon Sellers Hike Prices Over Returns Fees and Fraud

June 22, 2025
Amazon’s returns policy has reportedly become a sore point for some of the company’s sellers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Kohl’s Expands Amazon Returns To 21 Additional Stores

August 17, 2018
Kohl’s has expanded its partnership with Amazon, launching Amazon return stations throughout its Milwaukee stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...