Bank Of America/page/4 news and trends

Bank of America Equips Customer Service Reps With Gen AI
Artificial Intelligence // July 21, 2026

Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Bank of America Promotes Execs to Champion AI and Crypto
Personnel // July 19, 2026

Bank of America has reportedly promoted new leaders to guide its artificial intelligence and crypto efforts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Bank of America CEO Brian Moynihan Joins Wall Street Leaders in Warning of Mythos AI...
Artificial Intelligence // July 16, 2026

Bank of America CEO Brian Moynihan joined other Wall Street executives expressing concerns about the security risks posed by artificial intelligence (AI) models, specifically Anthropic’s Mythos system, Bloomberg reported on Thursday (July 16). Get the Full Story Complete the form to unlock this article and...

The Real Bank Earnings Story Was the AI Spending Boom
Banking // July 15, 2026

The second quarter produced another round of strong earnings from the nation’s largest banks, and executives spent as much time discussing artificial intelligence, digital delivery and technology investment as they did revenue, expenses and capital ratios. Get the Full Story Complete the form to unlock...

Interviews & Exclusives
Bank of America Says Data Quality Fuels AI Success

July 22, 2026
Watch more: Summer School With Bank of America’s Matthew Davies Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]

Bank of America: Cross-Border Payments Must Work Like Local Ones

July 08, 2026
Watch more: Need to Know With Bank of America’s AJ McCray Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Bank of America Says Checks Are Slowing Treasury Down

June 08, 2026
Watch more: Need to Know With Bank of America’s Irfan Ahmad Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Bank of America, U.S. Bank and Finastra Push Banks Past Patchwork Payments

May 28, 2026
Watch more: Why Payments Modernization Can’t Wait Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Quick Reads
Bank of America Equips Customer Service Reps With Gen AI

July 21, 2026
Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS […]

Bank of America Promotes Execs to Champion AI and Crypto

July 19, 2026
Bank of America has reportedly promoted new leaders to guide its artificial intelligence and crypto efforts. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Bank of America CEO Brian Moynihan Joins Wall Street Leaders in Warning of Mythos AI...

July 16, 2026
Bank of America CEO Brian Moynihan joined other Wall Street executives expressing concerns about the security risks posed by artificial intelligence (AI) models, specifically Anthropic’s Mythos system, Bloomberg reported on...

OpenAI Lands $520 Million Line of Credit From Bank of America

July 08, 2026
Bank of America has reportedly given OpenAI a $520 million line of credit ahead of its planned IPO. Get the Full Story Complete the form to unlock this article and enjoy unlimited...