Car Buying news and trends

CarGurus Exits Wholesale Platform to Go All-In on AI SaaS

February 19, 2026
Carvana’s Comeback Narrative Tested by Accounting Scrutiny, Profitability Metrics
Earnings // February 18, 2026

Investors were looking for answers during Carvana’s fourth quarter 2025 earnings call Wednesday (Feb. 18). And while they didn’t find them, the absence of a clear answer was, for many, answer enough. Carvana is facing fraud allegations and an investor lawsuit, making the biggest question...

CarGurus Adds AI-Powered Search Experience to Car Shopping Platform
Artificial Intelligence // June 09, 2025

CarGurus has added an artificial intelligence-powered search experience to its online platform for buying and selling new and used vehicles. This search experience allows consumers to use conversational language to discover vehicles that meet their needs, compare models, and refine the search results, the company...

FTC Begins Sending Refunds to Car Buyers in Vroom Settlement
Legal & Regulation // March 13, 2025

The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. The refunds will compensate consumers who bought cars and were harmed Vroom’s alleged violations of the law, which...

Car Buyers Race to Auto Lots Before Tariffs Kick In
Retail // March 11, 2025

American car buyers are reportedly speeding up their shopping due to tariff worries. As Reuters reported Tuesday (March 11), car dealers have an average three-month supply of vehicles, and car companies have so far gotten two reprieves on tariffs since President Donald Trump said they would go...

Interviews & Exclusives
The Auto Lending Ecosystem Streamlines Refunds and Cancellations With Automated Compliance

February 07, 2024
In all industries, what happens after the sale can be as critical as the initial transactions themselves. That includes the automotive industry, where cancellations and refunds of finance and insurance (F&I) products are part of the course of the normal lifecycle of interactions between consumers and companies. The processes are made complex — not just […]

Auto Industry Revs Up Customer Experience With Tech

January 30, 2024
Artificial intelligence (AI) is playing a big role in the future of the automotive industry both inside and outside of the car. Although most of the focus up until now...

With Hyundai Deal, Alexa Helps Amazon Link Commerce to Connected Cars

November 22, 2023
With the recent news that Amazon is partnering with Hyundai, the conventional wisdom might be to say: Amazon sells pretty much everything else across its platform, and as part of its...

Quick Reads
CarGurus Adds AI-Powered Search Experience to Car Shopping Platform

June 09, 2025
CarGurus has added an artificial intelligence-powered search experience to its online platform for buying and selling new and used vehicles. This search experience allows consumers to use conversational language to discover vehicles that meet their needs, compare models, and refine the search results, the company said in a Monday (June 9) press release. CarGuru’s Vice […]

FTC Begins Sending Refunds to Car Buyers in Vroom Settlement

March 13, 2025
The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. The refunds will...

Car Buyers Race to Auto Lots Before Tariffs Kick In

March 11, 2025
American car buyers are reportedly speeding up their shopping due to tariff worries. As Reuters reported Tuesday (March 11), car dealers have an average three-month supply of vehicles, and car...

Amazon Begins Rollout of Car-eBuying Experience With Hyundai

December 10, 2024
Amazon is partnering with automotive dealers and brands to bring the Amazon experience to the car-buying process. As of Tuesday (Dec. 10), with this Amazon Autos offering, shoppers in 48...