Car Buying news and trends

FTC Begins Sending Refunds to Car Buyers in Vroom Settlement
Regulation // March 13, 2025

The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Car Buyers Race to Auto Lots Before Tariffs Kick In
Retail // March 11, 2025

American car buyers are reportedly speeding up their shopping due to tariff worries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Carvana and CarGurus Leverage AI to Drive Digital Transformation in Car Sales
Earnings // February 21, 2025

Consumer preferences are moving toward digital experiences in the online car marketplace, and Carvana and CarGurus are leveraging technology and artificial intelligence (AI) to improve the buying process. Both companies reported strong performances in 2024, using digital tools to optimize customer engagement and refine their...

Amazon Begins Rollout of Car-eBuying Experience With Hyundai
Amazon // December 10, 2024

Amazon is partnering with automotive dealers and brands to bring the Amazon experience to the car-buying process. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Interviews & Exclusives
The Auto Lending Ecosystem Streamlines Refunds and Cancellations With Automated Compliance

February 07, 2024
In all industries, what happens after the sale can be as critical as the initial transactions themselves. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree […]

Auto Industry Revs Up Customer Experience With Tech

January 30, 2024
Artificial intelligence (AI) is playing a big role in the future of the automotive industry both inside and outside of the car. Although most of the focus up until now...

With Hyundai Deal, Alexa Helps Amazon Link Commerce to Connected Cars

November 22, 2023
With the recent news that Amazon is partnering with Hyundai, the conventional wisdom might be to say: Amazon sells pretty much everything else across its platform, and as part of its...

Quick Reads
CarGurus Adds AI-Powered Search Experience to Car Shopping Platform

June 09, 2025
CarGurus has added an artificial intelligence-powered search experience to its online platform for buying and selling new and used vehicles. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

FTC Begins Sending Refunds to Car Buyers in Vroom Settlement

March 13, 2025
The Federal Trade Commission (FTC) has begun sending more than $934,000 in refunds to consumers after reaching a settlement with online used car dealer Vroom in July. Get the Full...

Car Buyers Race to Auto Lots Before Tariffs Kick In

March 11, 2025
American car buyers are reportedly speeding up their shopping due to tariff worries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Amazon Begins Rollout of Car-eBuying Experience With Hyundai

December 10, 2024
Amazon is partnering with automotive dealers and brands to bring the Amazon experience to the car-buying process. Get the Full Story Complete the form to unlock this article and enjoy...