In the current landscape of fast-food and casual dining, brands like McDonald’s, Chipotle, and Chili’s are adapting to changing consumer preferences with value, innovation and engagement. McDonald’s is focused on providing everyday affordability while enhancing the customer experience, particularly through loyalty programs and menu adaptations...
Brinker International has found that its investments in digital tools have improved the experience for both customers and employees at its casual dining restaurants. These improvements have also contributed to the company’s continued profitable and sustainable growth, executives of Brinker International, the owner of Chili’s...
Casual dining company Brinker International wants to capitalize on diner discontent with fast food prices. The company — owner of Chili’s and Maggiano’s — released earnings Tuesday (April 30) showing a 3.3% increase in sales, driven primarily by increased menu pricing and an uptick in dine-in traffic. To continue driving that traffic,...
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking...
November 24, 2023
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking off automated delivery with DroneUp, per the restaurant’s Instagram post. […]
August 29, 2022
Amid ongoing food price inflation, many restaurants are finding that their loyalty programs are their best tool to combat trade-down to grocery, enabling them to incentivize visits and maintain continuous...
August 13, 2025
Casual dining restaurant owner Brinker International said Wednesday (Aug. 13) that advertising brought more diners into its Chili’s restaurants during the quarter ended June 25, while operational improvements kept them coming back. Brinker International, which owns Chili’s and Maggiano’s, saw year-over-year comparable sales for the quarter at Chili’s increase by 23.7%, while those at Maggiano’s […]
August 14, 2024
Brinker International has found that its investments in digital tools have improved the experience for both customers and employees at its casual dining restaurants. These improvements have also contributed to...
April 30, 2024
Casual dining company Brinker International wants to capitalize on diner discontent with fast food prices. The company — owner of Chili’s and Maggiano’s — released earnings Tuesday (April 30) showing a 3.3% increase in sales, driven primarily...
November 01, 2023
Brinker International, the parent company of casual restaurant chains Chili’s and Maggiano’s, reported strong performance and growth for the quarter ended Sept. 27. During a Wednesday (Nov. 1) earnings call, company executives discussed...