Customer news and trends

Why Amazon Created A Separate Brand For Designer Fashion
eCommerce // October 19, 2020

Shopping is increasingly done remotely, but when it comes to luxury goods, appealing to high-end consumers requires personalized digital connections and a memorable experience, Zornitza Stefanova, founder and CEO of global luxury-shopping platform BSPK told PYMNTS. Whether that comes in the form of video, live chats...

Hostinger Web Host Breach Exposed Data Of 14M Customers
Security & Fraud // August 25, 2019

All user passwords were reset at web hosting company Hostinger after it discovered a customer database was hacked, reports said on Sunday (Aug. 25). Hostinger said in a blog post that it got an alert that one of its servers was hacked on Thursday (Aug....

Brightloom’s Adam Brotman On Building A Better (Digital) QSR
Innovation // August 01, 2019

Restaurant operators are waking up to the fact that they need to bring more digital and mobile oomph to their operations, lest they lose customers or fail to gain new ones in one of the most fiercely competitive fields of retail out there. But desiring...

An Inside Look At Chase’s Mobile Banking Approach
Digital Banking // April 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Though narrow in feature and scale, those initial apps put personal finance management at users’ fingertips. Twelve years later,...

Interviews & Exclusives
Why Amazon Created A Separate Brand For Designer Fashion

October 19, 2020
Shopping is increasingly done remotely, but when it comes to luxury goods, appealing to high-end consumers requires personalized digital connections and a memorable experience, Zornitza Stefanova, founder and CEO of global luxury-shopping platform BSPK told PYMNTS. Whether that comes in the form of video, live chats or being on a first-name basis with a personal retail […]

Brightloom’s Adam Brotman On Building A Better (Digital) QSR

August 01, 2019
Restaurant operators are waking up to the fact that they need to bring more digital and mobile oomph to their operations, lest they lose customers or fail to gain new...

Quick Reads
EU Delays Date For Ruling On Facebook, Kustomer Transaction

August 09, 2021
European Union antitrust regulators have delayed the target date for a determination on Facebook’s purchase of New York-based software company, Kustomer, to Dec. 15, according to a Monday (Aug. 9) report from Reuters. The original deadline had been Dec. 8 and was pushed back at the request of the social media giant. As PYMNTS reported […]

Hostinger Web Host Breach Exposed Data Of 14M Customers

August 25, 2019
All user passwords were reset at web hosting company Hostinger after it discovered a customer database was hacked, reports said on Sunday (Aug. 25). Hostinger said in a blog post...

Brooks Brothers Reports Payment Breach

May 15, 2017
Over the past 11 months, Brooks Brothers’ customers at various brick-and-mortar locations in the U.S. and Puerto Rico had their payment card information compromised. This past week, the U.S.-based clothing company...