Digital Onboarding news and trends

Credit Unions Turn to Members to Help Shape Innovation
Credit Unions // March 11, 2025

When it comes to designing the digital journeys that link banks with members, the old approach that “if you build it, they will come” holds no water. Smaller banks, especially credit unions, are resource-constrained and have finite capital and staffing — and especially time —...

AI Boosts Onboarding Experience for Commercial Treasury Clients
Digital Onboarding // February 21, 2025

As enterprises and treasurers integrate with banks to digitize anti-money laundering and know your customer processes, the onboarding process might typically be thought of as the initial moments of interaction. But Jason Marason, vice president of innovation at EvonSys, told PYMNTS that for banks, the...

From Klarna to Nelly: CEO Says Process Innovation Can Scale Digital Health Across Europe
Healthcare // February 03, 2025

If you’re looking for a training ground in payments and the digital economy, you could do worse than the buy now, pay later (BNPL) space. It’s a baptism by fire for payments, regulations, the customer experience and process innovation. It’s no surprise then that before...

Trustly to Roll Out Enhanced User Onboarding Technology for Gaming Operators
Digital Onboarding // January 20, 2025

Trustly will soon roll out an enhanced version of Pay N Play, the company’s user-onboarding technology for gaming operators. The new version of Pay N Play is expected to reduce players’ average login time from 48 seconds to less than 10 seconds, combine logins and...

Interviews & Exclusives
Credit Unions Turn to Members to Help Shape Innovation

March 11, 2025
When it comes to designing the digital journeys that link banks with members, the old approach that “if you build it, they will come” holds no water. Smaller banks, especially credit unions, are resource-constrained and have finite capital and staffing — and especially time — with which to plot innovations. The PYMNTS Intelligence report “Roadmap […]

AI Boosts Onboarding Experience for Commercial Treasury Clients

February 21, 2025
As enterprises and treasurers integrate with banks to digitize anti-money laundering and know your customer processes, the onboarding process might typically be thought of as the initial moments of interaction....

Merchants Beef Up KYB as FinCEN Plays Hardball on Beneficial Ownership Rules

January 06, 2025
The challenge for banks and supply chains of doing business online comes at the point of onboarding — the moment a relationship with an enterprise, particularly a small business, is...

Banks Target Account Opening Tech to Avoid Deposit Drift’s ‘Death by 1,000 Cuts’

November 13, 2024
The average consumer has 5.3 bank accounts. Now that the Consumer Financial Protection Bureau has issued a final rule on data sharing, the age of open banking can get fully...

Quick Reads
Worth Raises $25 Million to Bolster Financial Automation Solution

March 12, 2025
Automation-focused FinTech platform Worth raised $25 million in new funding. The capital will help Worth enhance its platform, which specializes in onboarding and underwriting workflow automation, the company said in a Wednesday (March 12) news release. “Enterprises are often held up by time-consuming underwriting and onboarding processes coupled with outdated systems that struggle to flag […]

Trustly to Roll Out Enhanced User Onboarding Technology for Gaming Operators

January 20, 2025
Trustly will soon roll out an enhanced version of Pay N Play, the company’s user-onboarding technology for gaming operators. The new version of Pay N Play is expected to reduce...

TreviPay Adds Automated Buyer Onboarding to Order-to-Cash Offering

November 20, 2024
TreviPay added automated buyer onboarding to its order-to-cash (O2C) offering. With the new feature, business buyers using TreviPay’s Risk Management Platform can apply for trade credit through a dynamic self-serve...

Equifax UK Debuts Tariff Connect for Utility and Telecom Providers

November 07, 2024
Equifax UK has introduced a customer onboarding solution for utility and telecom firms. As Fintech Finance News reported Thursday (Nov. 7), the new tool, called Tariff Connect, is designed to...