Financial Ombudsman Service news and trends

UK’s FCA: Financial Firms Must Improve Treatment of Politicians
Regulation // July 18, 2024

The United Kingdom’s Financial Conduct Authority (FCA) is looking to change its guidance to ensure that financial firms do not treat politicians and public servants unfairly. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

UK Payment Service Providers Unlikely to Challenge Reimbursement for APP Fraud
Security & Fraud // December 21, 2023

Payment service providers are reportedly unlikely to challenge the claims that victims of authorized push payment (APP) fraud make under a soon-to-be-implemented rule in the United Kingdom. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

UK Complaints Body Gets Nod To Increase FinTech Fines
Regulation // March 08, 2019

Britain’s Financial Conduct Authority (FCA) has said the Financial Ombudsman Service, which handles complaints from financial companies and customers, will be able to raise fine amounts and in turn allow for more compensation to customers and businesses, according to reports. Get the Full Story Complete...

Bias Allegations Force Hand Of UK Complaints Body
International // March 14, 2018

Britain’s Financial Ombudsman Service (FOS) has been ordered to prove that the organization has thoroughly investigated customer complaints against banks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Quick Reads
Report: Revolut Leads UK Scam Complaints Amid APP Fraud Surge

July 21, 2024
Revolut has reportedly denied thousands of British customers reimbursement requests after they were defrauded. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

UK’s FCA: Financial Firms Must Improve Treatment of Politicians

July 18, 2024
The United Kingdom’s Financial Conduct Authority (FCA) is looking to change its guidance to ensure that financial firms do not treat politicians and public servants unfairly. Get the Full Story...

UK Payment Service Providers Unlikely to Challenge Reimbursement for APP Fraud

December 21, 2023
Payment service providers are reportedly unlikely to challenge the claims that victims of authorized push payment (APP) fraud make under a soon-to-be-implemented rule in the United Kingdom. Get the Full...

UK Complaints Body Gets Nod To Increase FinTech Fines

March 08, 2019
Britain’s Financial Conduct Authority (FCA) has said the Financial Ombudsman Service, which handles complaints from financial companies and customers, will be able to raise fine amounts and in turn allow...