Fiserv news and trends

New Technology Puts Financial Improvements on the Menu for Restaurants
ResTech // May 13, 2024

Even as Main Street businesses outperform the rest of the economy, there’s a whole different set of rules for restaurants. For example, PYMNTS Intelligence found that over the last 12 months, Main Street businesses have operated with the lowest risk of closing since early 2020. A report from Fiserv went into...

Online Engagement Transforms Shoppers’ In-Store Expectations
Retail // May 07, 2024

As shoppers integrate digital technologies into their retail journeys before and after entering the store, their brick-and-mortar expectations are evolving. PYMNTS’ Q1 eBook, “The Implications of Uncertainty,” draws on insights from 18 payments industry executives. Jeff Pomeroy, SVP and head of omnicommerce at Carat from Fiserv,...

Big Innovations Powering Small Business Growth Dominate This Week in B2B
B2B Payments // May 02, 2024

It is National Small Business Week in the U.S., and the spotlight is on business-to-business (B2B) innovation.  That’s why PYMNTS spent Monday (April 29) unpacking how small businesses with big ambitions are turning to artificial intelligence (AI) to drive growth; Tuesday (April 30) discussing the need for Main Street...

Fiserv Debuts Communication Tools to Boost On-Time Payments
B2B Payments // April 30, 2024

Payments technology firm Fiserv is offering billers new communications tools to get paid faster. The new capabilities, announced Tuesday (April 30), let billers incorporate call-to-action notifications and alerts into existing workflows to send personalized bill payment reminders or messages using email, texts, phone calls or interactive voice response...

Interviews & Exclusives
New Technology Puts Financial Improvements on the Menu for Restaurants

May 13, 2024
Even as Main Street businesses outperform the rest of the economy, there’s a whole different set of rules for restaurants. For example, PYMNTS Intelligence found that over the last 12 months, Main Street businesses have operated with the lowest risk of closing since early 2020. A report from Fiserv went into more detail. The Fiserv Small Business Index showed that small business sales […]

Connected Consumer Data Provides Solid Growth Strategy for Merchants

April 25, 2024
Businesses that use data strategically can unlock opportunities, fuel growth and reduce risk, Jeff Pomeroy, SVP and head of Omnicommerce at Carat from Fiserv, writes in the new PYMNTS eBook,...

Fiserv: Online Authentication Is ‘Moment of Truth’ for Banks and Merchants

March 21, 2024
Jason Paguandas, vice president and general manager, merchant security and fraud at Carat from Fiserv , told Karen Webster that while the technologies may be changing, the password is still...

‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says

January 31, 2024
Brandy Wood, vice president and head of client experience products at Carat from Fiserv, told PYMNTS that despite all the headlines and controversies swirling around artificial intelligence, the concept is...

Quick Reads
Square: Restaurant Worker Pay Jumps 66% in 7 Years

May 14, 2024
Labor costs continue to weigh on restaurants, according to a new report by Square. The point-of-sale payments company’s Quarterly Restaurant Report, released Tuesday (May 14) notes that average hourly earnings for restaurant workers have risen by 66% since 2017 compared to 40% for retail workers. However, these costs aren’t across the board in the food-service sector, the report […]

Fiserv Debuts Communication Tools to Boost On-Time Payments

April 30, 2024
Payments technology firm Fiserv is offering billers new communications tools to get paid faster. The new capabilities, announced Tuesday (April 30), let billers incorporate call-to-action notifications and alerts into existing workflows to send...

Fiserv Debuts Restaurant Kiosks as Self-Service Gains Ground

April 17, 2024
Payments firm Fiserv has debuted a self-service solution for the restaurant industry. The company’s new Clover Kiosk — and an enhanced 24-inch Clover Kitchen Display System — are designed to integrate with...

Paypal and Venmo Begin Offering Visa+ P2P Payments

April 02, 2024
Visa said PayPal and Venmo are now offering its Visa+ peer-to-peer (P2P) payment system. “As we continue to expand the P2P use case in the U.S., Current and Western Union will join PayPal and Venmo in enabling cross-platform money movement,” the...