Experian says it is launching its insurance comparison platform on OpenAI’s AI chatbot, ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
Insurance companies are beginning to deploy agentic artificial intelligence (AI) systems that do more than summarize documents or answer customer questions. They are orchestrating entire workflows across claims, underwriting and policy servicing functions, touching legacy policy administration, billing and claims systems that were never designed...
The insurance sector is colliding with a new customer rhythm. People can move money with a tap and ask an artificial intelligence (AI) assistant for advice in plain English. They bring those expectations to insurance: quick answers and fast follow-through. Yet many independent agencies are...
Digital payments network One Inc launched a new protocol designed to accelerate the integration of its payment systems and improve data management through artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
February 10, 2026
The insurance sector is colliding with a new customer rhythm. People can move money with a tap and ask an artificial intelligence (AI) assistant for advice in plain English. They bring those expectations to insurance: quick answers and fast follow-through. Yet many independent agencies are still slowed by disconnected software and manual steps. Get the […]
January 30, 2026
Succeeding in insurance payments requires building scalable ecosystems, One Inc CEO Ian Drysdale writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That Paid Off.” Get the Full Story Complete...
January 15, 2026
With policyholders facing more choices, more transparency and fewer switching barriers, insurers are discovering that retention is no longer protected by inertia but earned through performance at the most emotional...
January 15, 2026
Healthcare’s digital transformation is no longer defined by whether patients will use virtual tools, but by how well the rest of the system keeps up when the visit ends and...
February 12, 2026
Experian says it is launching its insurance comparison platform on OpenAI’s AI chatbot, ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]
February 03, 2026
Digital payments network One Inc launched a new protocol designed to accelerate the integration of its payment systems and improve data management through artificial intelligence. Get the Full Story Complete...
January 20, 2026
Insurance platform Ethos Technologies hopes to raise $211 million from its initial public offering. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
January 14, 2026
HSBC is reportedly considering selling its insurance business in Singapore, which could be valued at over $1 billion. Get the Full Story Complete the form to unlock this article and...
