Klarna news and trends

Klarna and Nets Team on BNPL for Nordic eCommerce Merchants

May 15, 2024
Klarna
Klarna Reports Internal AI Assistant Answers 2,000 Employee Questions Daily
Artificial Intelligence // May 14, 2024

Klarna reported that over 87% of its employees across the company are now using generative artificial intelligence in their daily work. The global payments network and shopping assistant also said that its internal AI assistant, Kiki, is answering 2,000 employee questions per day and has responded to more than...

Klarna Powers BNPL for Luggage, Travel Accessories Brand Away
BNPL // April 29, 2024

Klarna has partnered with luggage and travel accessories brand Away. With this collaboration, Klarna’s interest-free buy now, pay later (BNPL) options are available to Away’s customers in the United States, Canada and the United Kingdom, Klarna said in a Monday (April 29) post on LinkedIn. “At Klarna, we’re always looking...

Uber and Klarna Team on New Payment Options for Rides, Deliveries
Partnerships // April 24, 2024

Uber and Klarna have joined forces to offer users new ways to pay for rides and deliveries. The collaboration, announced Wednesday (April 24), lets users in the U.S., Germany and Klarna’s home country Sweden use Klarna’s Pay Now option to cover the cost of their next ride immediately and...

Klarna and Expedia Team to Bring BNPL to US Travelers
Travel Payments // April 22, 2024

Travel company Expedia has expanded its partnership with payments network Klarna. The new collaboration, announced Monday (April 22), brings Klarna’s flexible payments offering to travelers in the U.S., following the launch of the company’s installment payments to Expedia customers in the UK, Germany, Finland and Klarna’s home country of...

Interviews & Exclusives
Affirm, Afterpay Cut Rewards Programs as BNPL Firms Try New Loyalty Models

February 06, 2024
As buy now, pay later (BNPL) companies tinker with different methods to drive long-term engagement, Affirm and Afterpay are rethinking their loyalty strategies. On Monday (Feb. 5), Affirm shut down its rewards program, which offered points per BNPL purchase that could be redeemed for $5 or $10 off loans at select merchants. The FinTech company […]

Amazon and Walmart Square Off Over Buy Now, Pay Later

November 03, 2023
This week, Walmart Canada introduced a new offering, allowing its customers to opt for an interest-free buy now, pay later (BNPL) payment method, which is powered by Klarna. Shoppers visiting...

Macy’s and Claire’s Invest in Turning Virtual Experiences Into Real-World Gains

October 19, 2023
Brands are realizing the significance of crafting captivating digital experiences to engage their customers. The need is self-evident, requiring little persuasion for brands to invest. However, as brands embrace this...

Luxury Shoppers Are Slow to Convert but Demand Digital Innovation

September 05, 2023
Luxury retailers have established a reputation for their exclusive and upscale offerings, catering to a limited clientele characterized by discerning preferences and substantial financial resources. Their primary emphasis on premium...

Quick Reads
Klarna and Nets Team on BNPL for Nordic eCommerce Merchants

May 15, 2024
Buy now, pay later (BNPL) firm Klarna and payments service provider Nets partnered to bring more payment options to merchant clients in Sweden, Norway and Denmark. Through the collaboration, eCommerce merchants can offer their customers BNPL and installment payments without having to perform multiple technical integrations, according to a Wednesday (May 15) news release. “We strive to facilitate flexible, safe and convenient […]

Klarna Reports Internal AI Assistant Answers 2,000 Employee Questions Daily

May 14, 2024
Klarna reported that over 87% of its employees across the company are now using generative artificial intelligence in their daily work. The global payments network and shopping assistant also said that its internal AI...

Klarna Powers BNPL for Luggage, Travel Accessories Brand Away

April 29, 2024
Klarna has partnered with luggage and travel accessories brand Away. With this collaboration, Klarna’s interest-free buy now, pay later (BNPL) options are available to Away’s customers in the United States, Canada and the...

Uber and Klarna Team on New Payment Options for Rides, Deliveries

April 24, 2024
Uber and Klarna have joined forces to offer users new ways to pay for rides and deliveries. The collaboration, announced Wednesday (April 24), lets users in the U.S., Germany and Klarna’s home country Sweden...