Quick-service restaurants (QSRs) face a conundrum: They must safeguard their mobile ordering platforms against account takeover fraud without letting fraudsters know the gig is up. In the Mobile Order-Ahead Tracker, Chipotle’s Dave Estlick discusses how deploying invisible, artificial intelligence (AI)-based fraud barriers can keep fraudsters...
Fraud is endemic across a vast range of industries, but few suffer as acutely as the restaurant industry and the associated field of mobile order-ahead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
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Multifactor authentication (MFA) can stop more than 99 percent of cyberattacks directed at quick-service restaurants (QSRs) — so long as customers are ready to make their mobile phones a part of the process. In the Mobile Order-Ahead Tracker, Michael Chachula, director of Digital at The...
April 22, 2021
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December 16, 2020
More than 100,000 eateries — or about one in six restaurants nationwide — have closed due to the pandemic, according to National Restaurant Association estimates. The industry as a whole lost...
November 18, 2020
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October 14, 2020
The mobile order-ahead space is one of the few seeing an upswing of increased revenue amid the pandemic, as quick-service restaurant (QSR) customers look for safe, convenient ordering services that...
