As brands and retailers continue to find new ways to prevent returns, one begs to ask: Are they working? As per an National Retail Federation report, following two years of increasing returns rate, the percentage of returns decreased to 14.5% of total retail sales in...
Many (79% of shoppers under 30 to be exact) find returns to be a cumbersome undertaking. Consequently, brands and retailers are implementing seamless return procedures to create a pleasant customer experience. This approach is crucial as the holiday return season is underway. Recent data from...
Shipping and mailing company Pitney Bowes launched a returns drop-off network with PackageHub. The network allows for no-cost, “no-box and no-label returns” at nearly 1,000 locations, “with hundreds more launching soon across the country,” according to a Wednesday (Jan. 3) press release. “eCommerce returns are...
ReverseLogix, a provider of end-to-end returns management systems, has partnered with Pitney Bowes, a global shipping and mailing company, to reduce the cost of returns. This collaboration aims to offer substantial cost savings, improved customer convenience and enhanced sustainability, the companies said in a Monday (Nov....
April 15, 2024
In the shipping and logistics space, preferences among clients vary widely: some favor national services while others opt for smaller regional solutions that promise rapid delivery. According to Gregg Zegras, EVP and President of Global eCommerce at Pitney Bowes, the global shipping and mailing company falls into the latter, honing in on the small parcel, […]
January 03, 2024
Shipping and mailing company Pitney Bowes launched a returns drop-off network with PackageHub. The network allows for no-cost, “no-box and no-label returns” at nearly 1,000 locations, “with hundreds more launching soon across the country,” according to a Wednesday (Jan. 3) press release. “eCommerce returns are among the fastest-growing costs for retailers — costs that are […]
November 14, 2023
ReverseLogix, a provider of end-to-end returns management systems, has partnered with Pitney Bowes, a global shipping and mailing company, to reduce the cost of returns. This collaboration aims to offer substantial...
November 02, 2022
The global logistics firm Pitney Bowes on Wednesday (Nov. 2) announced the renewal of its agreement with eBay in which the company provides international eCommerce logistics services to eBay in...
June 21, 2022
Cross-border end-to-end platform Global-e agreed to acquire Borderfree, a cross-border eCommerce solutions business, from Pitney Bowes, according to a Tuesday (June 21) joint press release, giving Global-e access to a...
