Restaurants/page/59 news and trends

Amex Forks Over $700 Million to Buy TheFork From Tripadvisor

June 15, 2026
Amex and TheFork logos over dining scene picture
McDonald’s Fired Its AI. Now It’s Back With Google’s.
Artificial Intelligence // June 12, 2026

McDonald’s is back in the artificial intelligence drive-thru business, and this time it’s bringing Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

DoorDash Debuts Conversational AI to Streamline Search
News // June 11, 2026

DoorDash launched “Ask DoorDash” on Thursday (June 11), a new conversational search interface aimed at reducing the friction of finding meals and groceries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Restaurants Can’t Find Workers. AI Says It Can.
Artificial Intelligence // May 26, 2026

The restaurant industry solved online ordering, delivery and digital payments. It still hasn’t solved labor. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Andon Labs Handed an AI a Café and Business Boomed
Artificial Intelligence // May 15, 2026

Andon Labs signed a café lease in Stockholm, handed it to an artificial intelligence (AI) agent and told it to run it. Two weeks later, the café had earned 44,000 SEK (about $4659), 120 eggs for a kitchen with no stove and impersonated two employees...

Interviews & Exclusives
Papa Johns Thinks the Next Great Pizza Topping Is Software

March 09, 2026
Quick-service restaurants operate in a tough environment. Margins are tight, labor is scarce, and customer expectations continue to rise. For large brands, technology and digital capabilities increasingly shape how they can compete and grow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]

Loyalty Programs Drive Nearly Two-Thirds of Restaurant Delivery Decisions

February 24, 2026
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. Get the Full Story Complete the form to unlock this...

Half of Retail Small Businesses Rely on Daily Sales to Stay Afloat

February 12, 2026
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just...

Digital Tipping Keeps Employees Loyal as Restaurants Battle Labor Gaps

November 28, 2025
Tipping is shifting from cash jars to digital channels, transforming how workers are compensated and how employers attract and retain staff. What once required end-of-shift cash distribution is now handled...

Quick Reads
Amex Forks Over $700 Million to Buy TheFork From Tripadvisor

June 15, 2026
American Express wants to acquire restaurant reservation management platform TheFork from Tripadvisor for $700 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]

DoorDash Debuts Conversational AI to Streamline Search

June 11, 2026
DoorDash launched “Ask DoorDash” on Thursday (June 11), a new conversational search interface aimed at reducing the friction of finding meals and groceries. Get the Full Story Complete the form...

DoorDash Projected to Reach 20% of US Restaurants by 2035

May 12, 2026
DoorDash has not yet announced the launch of a point-of-sale (POS) device. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

McDonald’s CEO Warns Consumer Sentiment Is Declining

May 07, 2026
McDonald’s executives warned Thursday (May 7) that consumers are becoming more cautious with their spending as economic uncertainty continues to weigh on household budgets, prompting more diners to seek out...