Rpa news and trends

Cards, Trade Credit Tech Bridge The Buyer-Supplier Gap
B2B Payments // December 22, 2020

Technologies and payment solutions are finding the opportunity to multitask with solutions that, while initially focused on the corporate buyer, have now expanded to tackle friction for the supplier as well. This week’s look at the convergence of accounts payable and accounts receivable finds tools...

PSCU Uses Automation To Streamline Call Center Interactions
Chatbots // December 16, 2019

Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Accenture Debuts SynOps Automation Tool To Reallocate Human Talent
B2B Payments // January 30, 2019

Corporate consulting company Accenture is debuting its SynOps enterprise automation technology five years in the making, a tool that reports said could accelerate some organizations’ shift away from human capital or re-allocate human talent to more strategic roles. Get the Full Story Complete the form...

Small Businesses At The Center Of Bots Vs Accountants
B2B Payments // January 09, 2019

Behind many shifting trends in small business (SMB) financial services — the rise of FinTech service providers, the emergence of artificial intelligence (AI), even regulatory efforts to promote bank switching — is a growing realization for the industry: Business owners don’t just want number crunchers...

Quick Reads
PSCU Uses Automation To Streamline Call Center Interactions

December 16, 2019
Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]