Upwork news and trends

Upwork Says AI Projects Drive Growth in Otherwise Sluggish Labor Market
Gig Economy // November 03, 2025

The labor market remained sluggish in the third quarter, but demand for freelance talent in areas related to artificial intelligence (AI) helped drive 2% year-over-year growth in gross services volume (GSV) at work marketplace Upwork. Get the Full Story Complete the form to unlock this...

Upwork Targets Enterprise Businesses With New Acquisitions 
Acquisitions // August 07, 2025

Employment marketplace Upwork appears to be expanding beyond its freelancer-focused roots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Upwork: Demand for AI Talent Drove Record Revenue in 2024
Gig Economy // February 12, 2025

Work marketplace Upwork earned record revenue in 2024 and attributed its gains in part to artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Upwork Believes AI is the Future of Work
Earnings // May 01, 2024

Against a challenging macro backdrop, freelance work matters more than ever.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Interviews & Exclusives
CE 100 Index Slips as Shopify’s Surge Not Enough to Offset Fiverr’s Slide

May 08, 2023
The CE 100 Index lost 0.5% in a week crowded with earnings reports. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

Upwork On Easing Global Gig Economy Payroll Pains

November 04, 2021
The international eCommerce ecosystem has seen unprecedented growth since the pandemic began in March 2020, yielding many opportunities for digital-first businesses to expand internationally — and many are taking active...

Quick Reads
Upwork App Connects ChatGPT Users to Expert Freelancers

April 09, 2026
Work marketplace Upwork has launched an app within OpenAI’s ChatGPT that allows businesses to describe their project needs, discover relevant talent and draft job posts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

Upwork Says AI Projects Drive Growth in Otherwise Sluggish Labor Market

November 03, 2025
The labor market remained sluggish in the third quarter, but demand for freelance talent in areas related to artificial intelligence (AI) helped drive 2% year-over-year growth in gross services volume...

Upwork Targets Enterprise Businesses With New Acquisitions 

August 07, 2025
Employment marketplace Upwork appears to be expanding beyond its freelancer-focused roots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Upwork: Demand for AI Talent Drove Record Revenue in 2024

February 12, 2025
Work marketplace Upwork earned record revenue in 2024 and attributed its gains in part to artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and...