Voice Technology news and trends

Voice Assistants Learn the Art of Small Talk
Voice Activation // April 12, 2024

Voice assistants have already made significant strides in areas such as smart home integration, educational settings and business applications. However, their current capabilities are limited by a lack of robust reasoning and planning abilities.  Read more: AI’s First Year: How Voice Reshaped the Conversational Ecosystem In fact, just...

Year in Review: The Milestones That Transformed AI in 2023
artificial intelligence // December 29, 2023

2023 was the year of the generative artificial intelligence (AI) boom. What was perhaps the innovation’s greatest trick to date was fitting a decade’s worth of technical and marketplace advances into just one year — and what a year it was. Over the past 365...

Walmart and Amazon Use AI in Battle for Third-Party Sellers
eCommerce // October 27, 2023

Amazon and Walmart aren’t just battling for the eCommerce crown. They’re also locked in an artificial intelligence (AI) rivalry to woo third-party sellers. In their quest, both retail giants are leveraging some pretty hot technologies — AI to improve not only the shopping experience for...

Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills
artificial intelligence // October 24, 2023

The Voice Economy is gaining momentum as consumers turn to voice technology for a variety of tasks.  The most common tasks performed with this technology include watching TV or playing music, transferring money, and ordering taxi services or groceries, but also more complex tasks with...

Interviews & Exclusives
Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills

October 24, 2023
The Voice Economy is gaining momentum as consumers turn to voice technology for a variety of tasks.  The most common tasks performed with this technology include watching TV or playing music, transferring money, and ordering taxi services or groceries, but also more complex tasks with higher risks such as paying bills or opening a bank […]

Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust

October 06, 2023
Consumers today are increasingly seeking smarter, simpler, and more connected routines, and voice technology has the potential to fulfill these needs. However, the adoption of voice technology remains uneven as...

Presto CEO Says Tech-Wary Restaurant Customers May Change Their Tune as Prices Rise

August 05, 2022
As restaurants’ hiring challenges persist, many brands are turning towards automated solutions to lower their labor costs, and while some consumers may think these changes detract from the dining experience,...

5 Ways Voice Technology Is Increasingly Making Itself Heard

August 03, 2020
Voice technology is among the things that have gotten a big boost from the global pandemic as consumers shift to buying things online and avoiding touching items in public places...

Quick Reads
Apple AI Could Produce ‘Really Really Good’ Version of Siri

May 05, 2024
What if Apple’s voice assistant Siri “was really, really, really good?” That question is at the heart of much of the tech giant’s artificial intelligence (AI) research, according to a report Sunday (May 5) by The Verge reviewing those efforts. For example, a team of Apple researchers has been trying to develop a way to use […]

Walmart Experiments With AI and AR to Enhance Shopping Experience

October 06, 2023
Walmart is embracing emerging technologies to enhance the shopping experience for its customers. With the aim of making shopping more convenient, Walmart is leveraging artificial intelligence (AI) and augmented reality (AR),...

Notable Introduces AI-Powered Patient Assistant for Healthcare Systems

September 12, 2023
Notable has added an artificial intelligence (AI)-powered assistant to its automation platform for patient engagement and staff workflows. The new Notable Assistant uses large language models (LLMs) and conversational AI to help patients interact...

UPI Adds Voice Payments to Expand Financial Inclusion

September 11, 2023
India is preparing to add a voice-enabled feature to its Universal Payments Interface (UPI) system. But are the country’s bankers speaking the same language? A report Monday (Sept. 11) by Bloomberg News paints them...