Unattended Retail

NEN Widens USAT Partnership For Cashless Payments Growth

NEN Widens USAT Partnership For Cashless Growth

Cashless payments firm USA Technologies (USAT) is expanding its partnership with amusement kiosk operator National Entertainment Network (NEN) to bring expanded cashless payment options to more vending machines and devices, the companies announced in a press release on Friday (Nov. 15).

NEN will utilize USAT’s NFC-capable ePort Connect cashless payment platform on 5,000 additional vending machines over the next year. NEN already uses the payments solution on 400 of its machines.

“For more than 30 years, NEN has grown its business by bringing the best service and most innovative amusement machines to our customers, while keeping pace with the changing needs and preferences of consumers,” said Jim Sevalt, president and chief operating officer of NEN.

Sevalt said the company’s expanded partnership with USAT will provide an opportunity “to better tailor programs to drive additional traffic to our machines as well as customers’ stores.” He added that NEN has already seen a boost in sales on machines equipped with ePort Connect.

Headquartered in Broomfield, Colorado, NEN is a front-end retail and entertainment vending company operating more than 50,000 amusement devices. The company has skill cranes, kiddie rides and video game kiosks in over 18,000 retail and restaurant locations in the U.S. and Puerto Rico.

When equipped with ePort devices, the machines will be able to accept cash, credit and debit cards, and contactless payments made using various methods, including mobile wallet payments such as Google Pay and Apple Pay. QR codes will be accepted using QR code readers.

The technology will be demonstrated by USAT during the IAAPA Expo in Orlando, Florida Nov. 18-22.

“Similar to vending and other unattended retail channels, the amusement and entertainment industry has increasingly been evolving toward adoption of cashless payments,” said Michael Marett, SVP of market development for USAT. “Through ePort Connect, we are not only enabling NEN to more effectively manage its business, but also bringing consumers more personalized engagements in line with their expectations.”

According to the PYMNTS Unattended Retail Tracker, smart vending is expected to grow by 12 percent to 14 percent over the next few years, and the global intelligent vending machine market is on track to hit $5 billion by 2025.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.