The outbreak of the COVID-19 pandemic has changed almost everything about how consumers live – when it comes to working, shopping, eating or entertaining themselves. And yet in the U.S. and around the world, merchants are increasingly enthused by the opportunities that changes in the market may represent. And they’ll need to hold onto that enthusiasm, because the data show that from a consumer perspective, we’re in this for the long haul.
Data:
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69.5%: Portion of consumers who were subscribed to a streaming service as of summer 2020.
68%: Share of global small businesses that believe holiday 2020 will be a major selling opportunity.
44%: Portion of UAE businesses that adopted contactless payment methods for the first time during the pandemic.
15X: Paytm’s growth in scale since 2016.
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11: The number of months the average consumer believes are remaining in the pandemic period.