Consumer Insights

Consumer Insights
eGrocery Customers Choose Curbside Pickup Over BOPIS
November 30, 2022

Online grocery shoppers are looking for convenience, choosing curbside pickup over in-store collection. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Consumer Insights
Returning Diners Spend $15.80 Less per Order Than First-Timers
November 29, 2022

Restaurants looking to boost average order value may want to look beyond their loyal customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Consumer Insights
Catering Set to Take a Bite Out of Restaurant and Grocery
November 21, 2022

It’s taken nearly three years, but the bruised and battered catering industry is finally eclipsing its pre-COVID revenue figures with a larger portion of total food sales than ever. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Mondelēz Says Premium Brands Like Oreo, Ritz, Cadbury Will Avoid Consumer Trade-Down
November 01, 2022

Snack and candy giant Mondelēz International says its portfolio of premium food and beverage (F&B) brands will be protected from the worst of the trade-down trend even as rising prices continue to affect consumer behavior. Get the Full Story Complete the form to unlock this...

Consumer Insights
Consumers Pick Chain Restaurants When They Want to Spend Less
October 20, 2022

Food prices may be weighing heavy on consumers’ minds across the board, but when it comes to using prices to stand out from the competition, chains have more to worry about than their independent counterparts. Get the Full Story Complete the form to unlock this...

Consumer Insights
Move Over, Millennials — Gen Z to Start Calling the Shots in Payments
October 18, 2022

When we see what’s transpired in the past three years, the utility of long-term outlooks becomes clear as the businesses that paid attention to trendlines in 2020 in many cases survived and thrived under extraordinary conditions stretching into the here and now — and after....

Consumer Insights
Even Amid Digital Shift, Local Giving Still Matters for Banks
October 03, 2022

For financial institutions (FIs) of all sizes, maintaining a local presence and doing good work can have positive ripple effects. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
Price-Pummeled Consumers Find Solace in HealthTech
October 01, 2022

If you’re feeling a bit more stressed out about making ends meet nowadays, there’s good reason. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Consumer Insights
5 Inflationary Trends to Watch As Q4 Gets Underway
September 30, 2022

Depending on who ask and how you ask it, consumers are either feeling a bit more confident about the economy as the fourth quarter gets underway, or they’re not. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...