Consumer Insights

Consumer Insights
Consumers Pick Chain Restaurants When They Want to Spend Less
October 20, 2022

Food prices may be weighing heavy on consumers’ minds across the board, but when it comes to using prices to stand out from the competition, chains have more to worry about than their independent counterparts. Get the Full Story Complete the form to unlock this...

Consumer Insights
Move Over, Millennials — Gen Z to Start Calling the Shots in Payments
October 18, 2022

When we see what’s transpired in the past three years, the utility of long-term outlooks becomes clear as the businesses that paid attention to trendlines in 2020 in many cases survived and thrived under extraordinary conditions stretching into the here and now — and after....

Consumer Insights
Even Amid Digital Shift, Local Giving Still Matters for Banks
October 03, 2022

For financial institutions (FIs) of all sizes, maintaining a local presence and doing good work can have positive ripple effects. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
Price-Pummeled Consumers Find Solace in HealthTech
October 01, 2022

If you’re feeling a bit more stressed out about making ends meet nowadays, there’s good reason. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Consumer Insights
5 Inflationary Trends to Watch As Q4 Gets Underway
September 30, 2022

Depending on who ask and how you ask it, consumers are either feeling a bit more confident about the economy as the fourth quarter gets underway, or they’re not. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Global Payments Choice Determines Consumers’ Merchant Loyalty
September 28, 2022

To get a sense of where we are right now in the omnichannel evolution, it pays to have a holistic view — a global view, in fact. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Insights
Pinwheel Launches New Consumer Income Data Product for Banks, FinTechs 
September 27, 2022

Income and employment data provider Pinwheel has launched a new product that provides up-to-date consumer income data — including historical, current and projected data. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Consumer Insights
Consumers Trade Restaurant Meals for Upscale Brands at Home
September 27, 2022

As food prices rise, many consumers are eating at home more often, offering premium consumer packaged goods (CPG) brands the chance to attract new customers. Even as many shoppers trade down, opting for less expensive grocery products, premium CPG brands somewhat counterintuitively have a unique...

Consumer Insights
Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
September 26, 2022

When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give up for $5 off. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...