The holiday sales season is nearly done for 2018, and it’s so far so good — particularly for eCommerce. But will 2018’s strong seasonal spending portend a happy commerce new year for retailers? Perhaps. The vast majority of consumers are still feeling confident about their...
While at times it can feel like it’s all be done before and that all that’s left now are iterations, as 2019 readies for takeoff there is a lot of business on the table waiting to be tended to. From the hundreds of millions of...
Some things that feel new are not. Platform businesses that match-make between groups became all the rage over the last decade or so — but have been around for hundreds if not thousands of years. Some things are age-old and expected to be around forever...
Five years is not a long time, but an awful lot can change in that time frame. Consumers these days expect to dip their card instead of swiping it, and an increasing number are eschewing cards entirely in favor of alternative forms of finance. Jobs...
With a little over a week left in 2018, the brightest minds in payments and commerce are offering their last summaries on this year, and their sharpest predictions for 2019. And that landscape is very much in flux, as both consumers and small businesses are...
Context is everything, particularly in the age of digital retail where catching the consumer at the right moment is the difference between a conversion closed and a sale lost. But to pursue context in commerce, it’s important to understand who the consumer is in order to create the...
Reselling platforms are seeking to take on risk and delays in the ticketing space by connecting fragmented infrastructures. At the same time, a large share of customers still use passwords for authentication even though they have been said to be ineffective time and again. In...
Getting into the predictions game in payments and commerce is always a dangerous move, as things so often take unexpected and unprecedented turns. Could anyone have predicted the rise of “bleisure” travel or Canadians’ love affair with plastic? Still, some bets seem worth hazarding: eCommerce...
In recent years, the payments and commerce ecosystem has been about the finding new value – and then finding ways to protect it. It’s why Amazon is taking back Whole Foods delivery from Instacart, the multiple billion-dollar brand built for bringing groceries to consumers’ front doors....
