Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Oracle Reports AI Adoption Contributes to 21,000 Job Cuts
June 23, 2026

Oracle reduced its workforce by 21,000, or about 13%, during the year ended May 31. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
SoFi Ventures Into AI Investing With Composer Acquisition
June 23, 2026

Digital financial services app SoFi has introduced an AI-powered investing platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Zafin’s CEO Wants to Build the Control Tower for Enterprise AI
June 23, 2026

Every enterprise is hard at work building a workforce made of software. Almost none of them know how to manage it. How do you govern, audit, measure and coordinate employees that happen to be artificial intelligence agents? Most companies don’t. The problem is too new....

Artificial Intelligence
Banks Replace Real Customers With AI Clones for Product Testing
June 22, 2026

Testing a new credit card or banking product once required months of regulatory vetting and customer recruitment. Now banks build the customer instead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Samsung Rolls Out OpenAI Tools to Workforce in Major Enterprise Push
June 22, 2026

Samsung Electronics deployed OpenAI’s ChatGPT Enterprise and Codex to its entire South Korean workforce and select international divisions, Seeking Alpha reported Monday (June 22). The deployment marks one of the artificial intelligence developer’s largest corporate adoptions to date. Get the Full Story Complete the form to...

Artificial Intelligence
AI Agents Are Coming for the Instruction Manual
June 22, 2026

When a SharkNinja customer scans a QR code on a product box, there is no confusing manual or phone tree waiting for them. There’s an artificial intelligence (AI) agent that knows exactly which product they have and walks them through setup, step by step, according...

Artificial Intelligence
For $500, an AI Beat 2 Lawyers in UK Court
June 22, 2026

When Tamires Camal Taquidir took a hospitality company to court over 7,000 pounds (about $9,271) in unpaid fees, she brought artificial intelligence (AI) help. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Dun & Bradstreet Adds Agentic AI to Compliance Workflows
June 22, 2026

Data and analytics company Dun & Bradstreet has introduced new agentic AI capabilities for compliance workflows. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Google’s Nobel-Winning AI Expert Departing for Anthropic
June 21, 2026

John Jumper, a Nobel Prize-winning Google DeepMind artificial intelligence scientist, is leaving the company for Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...