Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Samsung Rolls Out OpenAI Tools to Workforce in Major Enterprise Push
Artificial Intelligence
Samsung Rolls Out OpenAI Tools to Workforce in Major Enterprise Push
June 22, 2026

Samsung Electronics deployed OpenAI’s ChatGPT Enterprise and Codex to its entire South Korean workforce and select international divisions, Seeking Alpha reported Monday (June 22). The deployment marks one of the artificial intelligence developer’s largest corporate adoptions to date. Get the Full Story Complete the form to...

AI Agents Are Coming for the Instruction Manual
Artificial Intelligence
AI Agents Are Coming for the Instruction Manual
June 22, 2026

When a SharkNinja customer scans a QR code on a product box, there is no confusing manual or phone tree waiting for them. There’s an artificial intelligence (AI) agent that knows exactly which product they have and walks them through setup, step by step, according...

For $500, an AI Beat 2 Lawyers in UK Court
Artificial Intelligence
For $500, an AI Beat 2 Lawyers in UK Court
June 22, 2026

When Tamires Camal Taquidir took a hospitality company to court over 7,000 pounds (about $9,271) in unpaid fees, she brought artificial intelligence (AI) help. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Dun & Bradstreet Adds Agentic AI to Compliance Workflows
Artificial Intelligence
Dun & Bradstreet Adds Agentic AI to Compliance Workflows
June 22, 2026

Data and analytics company Dun & Bradstreet has introduced new agentic AI capabilities for compliance workflows. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Google’s Nobel-Winning AI Expert Departing for Anthropic
Artificial Intelligence
Google’s Nobel-Winning AI Expert Departing for Anthropic
June 21, 2026

John Jumper, a Nobel Prize-winning Google DeepMind artificial intelligence scientist, is leaving the company for Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Brands Employing AI-Created Influencers on Social Media 
Artificial Intelligence
Brands Employing AI-Created Influencers on Social Media 
June 21, 2026

Brands have reportedly begun using artificial intelligence-generated influencers to promote products on social media. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Santander Equips All Workers With AI and Seeks $1.15 Billion Business Value
Artificial Intelligence
Santander Equips All Workers With AI and Seeks $1.15 Billion Business Value
June 21, 2026

Santander is extending artificial intelligence (AI) tools to all its employees as it works toward its goal of generating over 1 billion euros (about $1.15 billion) in business value from the technology between 2026 and 2028. Get the Full Story Complete the form to unlock...

White House Says Anthropic No Longer Security Threat
Artificial Intelligence
White House Says Anthropic No Longer Security Threat
June 21, 2026

President Donald Trump has reportedly reconsidered his stance on Anthropic as a national security threat. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Soaring AI Costs Push Enterprise Buyers to Cheaper Chinese Models
Artificial Intelligence
Soaring AI Costs Push Enterprise Buyers to Cheaper Chinese Models
June 19, 2026

Large artificial intelligence (AI) labs like Anthropic and OpenAI could see their growth impacted by AI users’ efforts to control costs, the Financial Times reported Thursday (June 18). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...