Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
PYMNTS Panel Concludes Credit Unions Face an AI Trust Test
Artificial Intelligence
PYMNTS Panel Concludes Credit Unions Face an AI Trust Test
June 18, 2026

Watch more: Virtual Roundtable With Jeremiah Lotz and Cheryl Middleton Jones of Velera and Cal Al-Dhubaib of Rubrik Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Just 30% of Financial Firms Use AI for Customer Retention
Artificial Intelligence
Just 30% of Financial Firms Use AI for Customer Retention
June 18, 2026

Enterprise artificial intelligence has moved past the pilot stage, but there are some challenges when it comes to gaining wider acceptance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Visa and Mastercard Put Tokens in Charge of AI Commerce
Artificial Intelligence
Visa and Mastercard Put Tokens in Charge of AI Commerce
June 17, 2026

The race to build agentic commerce is producing no shortage of attention around artificial intelligence (AI) assistants. OpenAI, Google, Perplexity and others want consumers to delegate shopping decisions to software. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

State Farm Bets on AI to Take Back Number One
Artificial Intelligence
State Farm Bets on AI to Take Back Number One
June 17, 2026

State Farm is rebuilding its agent model around artificial intelligence after losing a title it held since World War II. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

SpaceX Bets $60 Billion on AI It Couldn’t Build
Artificial Intelligence
SpaceX Bets $60 Billion on AI It Couldn’t Build
June 17, 2026

SpaceX completed the biggest initial public offering (IPO) in history this month on a pitch built around rockets and satellites. Days later, it spent $60 billion on an artificial intelligence coding startup. Get the Full Story Complete the form to unlock this article and enjoy...

Connecticut Requires AI Companies to Disclose Subscription Limits
Artificial Intelligence
Connecticut Requires AI Companies to Disclose Subscription Limits
June 17, 2026

Connecticut has passed a law requiring artificial intelligence (AI) subscription providers to disclose usage caps, feature restrictions, and any discretion to reduce service quality before a customer pays. It takes effect Oct. 1. Get the Full Story Complete the form to unlock this article and...

OpenAI Ran Through $3.7 Billion in Q1 2026
Artificial Intelligence
OpenAI Ran Through $3.7 Billion in Q1 2026
June 17, 2026

OpenAI burned $3.7 billion during the first three months of 2026, The Information reported Tuesday (June 16). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

WorkWhile Targets the $20 Billion Labor Economy Scheduling Gap
Artificial Intelligence
WorkWhile Targets the $20 Billion Labor Economy Scheduling Gap
June 17, 2026

Explore more conversations like this on the PYMNTS Podcast page Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Commerce Department Threatened Anthropic With Criminal Charges Over AI Models
Artificial Intelligence
Commerce Department Threatened Anthropic With Criminal Charges Over AI Models
June 16, 2026

In the letter that led Anthropic to suspend access to its Fable 5 and Mythos 5 artificial intelligence models on Friday (June 12), Commerce Secretary Howard Lutnick ordered the company not to give foreign nationals anywhere in the world access to the models without a...