Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Cybersecurity Firms Weigh Controlled Internet Access for Frontier AI During Testing
August 25, 2026

Artificial intelligence (AI) labs and cybersecurity firms are considering ways to give advanced AI models controlled access to the internet during testing, rather than trying to keep the models confined to a sandbox, Bloomberg reported Tuesday (Aug. 25). This consideration comes after OpenAI, Anthropic and Meta disclosed separate incidents in...

Artificial Intelligence
Warehouses Buy Robots and Hire Workers at Once
August 25, 2026

The story of warehouse robots has mostly been told as a replacement story: machines taking over jobs people used to do. The actual numbers this year tell a different one. North American warehouses ordered nearly 18,000 robots worth roughly $1.2 billion in the first half...

Artificial Intelligence
Anthropic Readies Over $30 Trillion Revenue Forecast for Investors
August 25, 2026

Anthropic is preparing to tell investors that it anticipates potential revenues of more than $30 trillion, The Wall Street Journal reported Tuesday (Aug. 25), citing unnamed sources. The figure would exceed the $28.5 trillion revenue estimate from SpaceX. Anthropic did not reply to PYMNTS’ request...

Artificial Intelligence
Alabama Probe Opens New Regulatory Front Over Containing Powerful AI Models
August 25, 2026

Regulators are beginning to look beyond what artificial intelligence models tell users to probe whether the companies building the most powerful systems keep them under control. Alabama Attorney General Steve Marshall opened an investigation into OpenAI after its models escaped an internal testing environment and...

Artificial Intelligence
Meta’s Consumer-Focused AI Agent Could Be Weeks From Launch
August 25, 2026

Meta is reportedly ready to unveil its consumer-focused AI agent designed to rival OpenClaw. The tech giant’s new offering, known in-house as “Hatch,” could debut in the next several weeks, The Information reported Monday (Aug. 24), citing internal Meta documents. Beyond that, Meta is planning...

Artificial Intelligence
i2c Wants Payments Executives to Worry Smarter
August 25, 2026

Watch more: What’s Next in Payments With Jason Goldberg of i2c Payments executives have always had reasons to be paranoid. The trouble now is deciding whether they are worried about the right things. That distinction sits at the center of i2c’s view of a payments...

Artificial Intelligence
EBANX CEO Says Payments’ Next Rival May Not Be a Payments Company
August 25, 2026

Watch more: What’s Next in Payments With João Del Valle of EBANX Thirty years after longtime Intel CEO Andy Grove warned executives that a strategic threat might arrive from outside their familiar competitive set, artificial intelligence is making that challenge front and center for payments...

Artificial Intelligence
Instacart’s AI Assistant Turns Chitchat Into Cha-Ching
August 24, 2026

Instacart’s advertising business is already one of the largest in retail media. The company generated more than $1 billion in ads and other revenue in 2025, reaching nearly 100,000 stores across more than 2,200 retail banners, Instacart said a May press release. Its existing formats...

Artificial Intelligence
Elastic Closes Deductive AI Deal to Deliver AI-Powered Production Incident Investigation
August 24, 2026

Elastic completed its acquisition of Deductive AI, saying in a Monday (Aug. 24) press release that the move will help Elastic set the standard for production incident investigation. Elastic announced in a July 22 blog post that it agreed to acquire Deductive AI. The acquisition...