Singapore’s government wants the country’s banks and financial firms to rethink their use of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Klarna is moving deeper into artificial intelligence commerce with a new ChatGPT app that turns product search into part of the conversation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
The dominant framing surrounding artificial intelligence has been one of astonishment. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
When a truck breaks down on the highway, the repair bill is the smallest part of the problem. The delivery is late, the driver is stranded, the tow costs more than the fix and the customer is calling. Get the Full Story Complete the form...
Andrej Karpathy joined Anthropic, marking one of the highest-profile talent moves yet in the escalating competition among frontier artificial intelligence labs for elite research talent. Karpathy, a founding member of OpenAI and head of AI at Tesla, said he would join Anthropic’s pretraining team focused...
In 2021, IKEA had a customer service problem that it couldn’t automate away. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
Every company says AI is a priority. Budgets are going up. Executive buy-in is strong. So why does scaling feel so hard for so many organizations? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Change is endemic to payments. But that doesn’t mean legacy environments can always keep up. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Most banks build an app and ask customers to come to them. BBVA is trying something different. The Spanish banking group launched a conversational app directly inside ChatGPT for users in Italy and Germany, letting customers ask questions about accounts, cards and savings products without...