A customer seeking help with a malfunctioning laptop might call Best Buy, explain the problem, get sent to a second department and explain it again. If the fix needs a repair, a third agent asks for the same details. Every handoff costs the customer time...
Anthropic, Google and OpenAI aim to launch a standards body focused on artificial intelligence (AI) by the end of this year or early next year, The Information reported Thursday (Sept. 24), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
A group of artificial intelligence developers is working toward an industry safety standards body just as world leaders press for international supervision of the most powerful models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
DeepSeek more than doubled its annualized revenue run rate over the past few months, bringing the rate to $1 billion, The Information reported Wednesday (Sept. 23), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
OpenAI has hired the people who built the largest membership business in the creator economy. Patreon Co-Founder Sam Yam is joining to lead a new division called Creator Product, The Information reported. He is bringing Drew Rowny, Patreon’s former head of product, and Shannon Ma,...
Meta wants its artificial intelligence agent, Muse, with people all day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
A researcher uses generative artificial intelligence (AI) to process data, draft a grant application or assemble a literature review. If the work is later challenged, investigators may need to reconstruct what the tool produced, what the researcher checked and whether the underlying records still exist....
Artificial intelligence is opening new routes between banks’ legacy cores and the applications built on top of them, expanding what banks can build around systems they already have. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Treasury departments have traditionally been centered on helping the treasurer, who is typically a human, make better decisions about corporate cash. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...