featured insights

Central Banks Test a New Cross-Border Playbook

Central Banks Test a New Cross-Border Playbook
Central Banks Test a New Cross-Border Playbook
April 13, 2026  |  Cross-border Payments

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New Study Finds AI Critical to Credit Union Member Retention
New Study Finds AI Critical to Credit Union Member Retention
April 13, 2026  |  Credit Unions

“Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026” is a collaboration between PYMNTS Intelligence and...

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Inflation Hits 58% of Small Businesses and Pushes Embedded B2B Finance Forward
Inflation Hits 58% of Small Businesses and Pushes Embedded B2B Finance Forward
April 13, 2026  |  SMBs

What started as a convenience play in consumer apps is becoming something much bigger in business: a way for platforms to turn payments, credit and...

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The $42 Billion Checkout Opportunity Hiding in Plain Sight
The $42 Billion Checkout Opportunity Hiding in Plain Sight
April 10, 2026  |  Retail

“Embedded Offers: The Billion-Dollar Opportunity Inside Recent Consumer Spending” is a collaboration between PYMNTS Intelligence and FIS. Based on a Census-balanced survey of 2,754 U.S. consumers...

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38% of Credit Union Members Want BNPL From Their FI
38% of Credit Union Members Want BNPL From Their FI
April 10, 2026  |  Credit Unions

Credit unions have a fresh opening in buy now, pay later (BNPL), and it is less about launching another loan product than helping members make...

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FBI Warns: Internal Risk May Outpace Cyber Threats
FBI Warns: Internal Risk May Outpace Cyber Threats
April 08, 2026  |  CFO

The greatest enemy of operational uncertainty is the enterprise technology that promises to streamline, optimize and automate it away. Get the Full Story Complete the...

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The Emerging Middle-Market Growth Story Has a Cash Flow Problem
The Emerging Middle-Market Growth Story Has a Cash Flow Problem
April 08, 2026  |  Business

“The Emerging Middle Market: When Operational Complexity Grows Faster Than Financial Infrastructure” is a collaboration between PYMNTS Intelligence and i2c. This report examines a part...

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6 in 10 Banks Turn to Payments Hubs to Speed Money Movement
6 in 10 Banks Turn to Payments Hubs to Speed Money Movement
April 07, 2026  |  Payments Innovation

Banks may find that the next phase of payments competition is less about adding new rails and more about making all rails feel like one...

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What People Actually Want From AI
What People Actually Want From AI
April 02, 2026  |  artificial intelligence

The artificial intelligence industry spends considerable energy debating what models can do. Anthropic asked a different question: What do people actually want them to do?...

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