Karen Webster

Google’s Next Big Bet Is a Business It’s Never Won
Google’s Next Big Bet Is a Business It’s Never Won
November 04, 2026  |  eCommerce

On October 28, Google told Wall Street something that publishers, small businesses and anyone who’s ever depended on search traffic have been telling Google for...

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Why AI Agents Will Live or Die on Permission
Why AI Agents Will Live or Die on Permission
October 28, 2026  |  Artificial Intelligence

Grace Hopper, the Yale PhD in math, computer pioneer and United States Navy rear admiral, liked to tell audiences that “it’s much easier to apologize...

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The Agentic Edge: Who Has It and How to Get It
The Agentic Edge: Who Has It and How to Get It
October 21, 2026  |  Artificial Intelligence

Remember travel agents? Not the AI kind. The real people kind. For anyone under the age of 30, here’s how it worked. You walked into...

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Karen Webster Says the Agentic Enterprise Is Already Here
Karen Webster Says the Agentic Enterprise Is Already Here
October 06, 2026  |  B2B Payments

October. Some readers mark it on the calendar for the return of autumn and chilly temperatures. Others get ready for the full dose of sports...

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As AI Assistants Fight Over Shoppers, Infrastructure Gets Paid Either Way.
As AI Assistants Fight Over Shoppers, Infrastructure Gets Paid Either Way.
September 30, 2026  |  Retail

In April 1956, a trucking executive named Malcom McLean loaded 58 metal boxes onto a converted tanker in Newark and sent it to Houston. Nobody...

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Agentic Commerce Needs Its Febreze Moment
Agentic Commerce Needs Its Febreze Moment
September 23, 2026  |  Artificial Intelligence

In the mid-1990s, Procter & Gamble made a stunning claim. They said they’d invented a miracle in a bottle. A chemist working there found a...

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AI Has a Frankenstein Dilemma
AI Has a Frankenstein Dilemma
September 16, 2026  |  Artificial Intelligence

AI Has a Frankenstein Dilemma Mary Shelley published Frankenstein in 1818. More than two hundred years later, it’s said to sell about 40,000 to 50,00...

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Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
Paycheck-to-Paycheck Consumers Have Already Cut the Lattes
September 09, 2026  |  Consumer Finance

Meet Tom and Elaine. (Our names, not theirs.) Both report household income between $65,000 and $70,000. Both are married, live in a city and say...

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Apple’s New CEO Has a Hardware Event and an AI Problem
Apple’s New CEO Has a Hardware Event and an AI Problem
September 08, 2026  |  Mobile Commerce

John Ternus has been Apple’s CEO for all of eight days, counting weekends, which I’m sure he worked. This coming Wednesday he headlines his first...

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