loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Amazon and Walmart Make Same-Day Grocery Delivery Retail’s New Battleground
Amazon and Walmart Make Same-Day Grocery Delivery Retail’s New Battleground
August 15, 2025  |  Retail

Amazon and Walmart occupy overlapping territory in retail but dominate in very different ways, largely because they’ve built their empires around different strategic identities. Get the...

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Lyft Will Let Riders ‘Favorite’ or Block Drivers 
Lyft Will Let Riders ‘Favorite’ or Block Drivers 
July 24, 2025  |  Ridesharing

Lyft is letting riders “favorite” the drivers they appreciate, and block the ones they don’t. Get the Full Story Complete the form to unlock this...

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Amazon Bets on In-House AI Stack as Walmart Amplifies Workforce
Amazon Bets on In-House AI Stack as Walmart Amplifies Workforce
June 27, 2025  |  Retail

Jeff Bezos is getting married this weekend. The Amazon founder has spared no expense, reportedly buying out much of the luxury accommodations in Venice, Italy,...

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David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress
David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress
June 17, 2025  |  Retail

It would be easy to write a pun-filled puff piece about David’s Bridal. After all, it has achieved the leading market share for a $65...

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Chase Launches Shopping Platform That Lets Cardholders Pay With Points
Chase Launches Shopping Platform That Lets Cardholders Pay With Points
June 12, 2025  |  eCommerce

Chase has launched a new online shopping experience that lets its cardholders pay with points, their card or both. Get the Full Story Complete the...

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JetBlue and United Link Loyalty Programs Under ‘Blue Sky’ Banner
JetBlue and United Link Loyalty Programs Under ‘Blue Sky’ Banner
May 29, 2025  |  Partnerships

Airlines JetBlue and United have teamed to merge aspects of each other’s loyalty programs. Get the Full Story Complete the form to unlock this article...

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Shake Shack Launches Loyalty Program for Online and App Orders
Shake Shack Launches Loyalty Program for Online and App Orders
May 28, 2025  |  Loyalty & Rewards

Shake Shack is set to launch its first loyalty offering through its app and website. Get the Full Story Complete the form to unlock this...

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Amazon and Walmart Turn Groceries, Health and Data Into Distinct Empires
Amazon and Walmart Turn Groceries, Health and Data Into Distinct Empires
May 28, 2025  |  Retail

Walmart and Amazon are in a convergence war. What’s at stake is not just winning retail dollars but owning the infrastructure of daily living: shopping,...

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Ulta Beauty’s AI Strategy Drives a 95% Customer Repurchase Rate
Ulta Beauty’s AI Strategy Drives a 95% Customer Repurchase Rate
May 27, 2025  |  Retail

Ulta Beauty has built a fan following by making cosmetics accessible to the everyday shopper: It stocks not only premium brands but also mass-market cosmetics....

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