PYMNTS Study

Fear of Going ‘Off Script’ Keeps CFOs From Agentic AI

Fear of Going ‘Off Script’ Keeps CFOs From Agentic AI
Fear of Going ‘Off Script’ Keeps CFOs From Agentic AI
August 15, 2025  |  Artificial Intelligence

Even as artificial intelligence reshapes corporate finance, a trust gap is emerging around its most autonomous form, agentic AI, among the very executives poised to...

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Credit Unions Trade Caution for Collaboration in FinTech Push
Credit Unions Trade Caution for Collaboration in FinTech Push
August 14, 2025  |  Credit Unions

Once considered adversaries vying for the future of consumer banking, credit unions (CUs) and FinTechs are transforming their relationships. Get the Full Story Complete the...

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Millennials Swap Salaries for Stream of Instant Payouts
Millennials Swap Salaries for Stream of Instant Payouts
August 13, 2025  |  Disbursements

Consumers demand speed and flexibility from their financial transactions. They’re moving away from traditional bank transfers toward more immediate and accessible options. Get the Full...

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Loyalty Takes a Back Seat in the Summer Discount Wars
Loyalty Takes a Back Seat in the Summer Discount Wars
August 12, 2025  |  Retail

When eCommerce sales go live, consumers in the United States open their apps, scroll flash deals and fill carts. Get the Full Story Complete the...

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Dynamic Identity Could Move Small Businesses Out of Data Darkness
Dynamic Identity Could Move Small Businesses Out of Data Darkness
August 08, 2025  |  SMBs

Small and micro businesses don’t want to stay that way. They want to grow. Get the Full Story Complete the form to unlock this article...

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How Banks Are Making Instant Payments Interoperable
How Banks Are Making Instant Payments Interoperable
August 08, 2025  |  Real-Time Payments

The future of instant payments in the United States hinges on a balance, as financial institutions navigate the complexities of fragmented networks by embracing dual-rail...

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For Baby Boomers, It’s Still All About Retirement
For Baby Boomers, It’s Still All About Retirement
August 07, 2025  |  Consumer Finance

Among the varying financial behaviors observed across generations, baby boomers stand out as the sole demographic where proactive financial planners constitute a majority, marking a...

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New Data Shows Women Decide When and How to Cut Back
New Data Shows Women Decide When and How to Cut Back
August 06, 2025  |  Consumer Insights

When it comes to escaping the paycheck-to-paycheck grind, men are more likely than women to think they can simply tighten their belts. Get the Full...

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Credit Card Loyalty Shifts as Millennials Prioritize Value Over Gimmicks
Credit Card Loyalty Shifts as Millennials Prioritize Value Over Gimmicks
August 06, 2025  |  Credit Cards

Generation Z and millennial consumers are rewriting the rules of engagement when it comes to credit cards. Get the Full Story Complete the form to...

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