PYMNTS Study

66% of Consumers Look for Free Shipping When Online Shopping
66% of Consumers Look for Free Shipping When Online Shopping
January 21, 2025  |  eCommerce

When consumers are selecting an online store at which to make a purchase, free shipping is the offering that is most commonly on their checklist....

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78% of Middle-Market CFOs Plan to Increase AI Investment in Accounts Receivable
78% of Middle-Market CFOs Plan to Increase AI Investment in Accounts Receivable
January 20, 2025  |  Artificial Intelligence

As chief financial officers face economic uncertainty, more are turning to artificial intelligence to optimize their financial processes, particularly in accounts receivable (AR). Get the...

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88% of Firms Say They Benefit From Faster Payments
88% of Firms Say They Benefit From Faster Payments
January 17, 2025  |  Faster Payments

Late payments are a common issue for businesses, especially small- to medium-sized businesses (SMBs) struggling with cash flow. Get the Full Story Complete the form...

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60% of US Consumers Use P2P Apps to Pay Bills
60% of US Consumers Use P2P Apps to Pay Bills
January 16, 2025  |  Consumer Payments

Peer-to-peer (P2P) payment platforms have gained popularity, especially among young consumers who value quick and seamless transactions. Get the Full Story Complete the form to...

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Retailers Master Data Readiness to Deliver Amazon-Like Experiences
Retailers Master Data Readiness to Deliver Amazon-Like Experiences
January 15, 2025  |  eCommerce

The rules of retail are changing fast, and data is the ultimate playmaker. From anticipating customer preferences to optimizing supply chains, the ability to harness...

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Credit Access Could Determine Small Business Success in 2025
Credit Access Could Determine Small Business Success in 2025
January 14, 2025  |  SMBs

Conditions are improving for small businesses, at least with the uncertainty of the election behind them and a generally positive mindset about fundamentals ahead of...

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From Payments to New Accounts: The New Money Mobility Ecosystem Explained
From Payments to New Accounts: The New Money Mobility Ecosystem Explained
January 10, 2025  |  Money Mobility

Characterized by a complex network of banks, FinTechs and technology providers, the modern money mobility ecosystem makes access to money faster and more efficient —...

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How Consumers Decide What Card Is Their Top of Wallet Go-To
How Consumers Decide What Card Is Their Top of Wallet Go-To
January 10, 2025  |  Loyalty & Rewards

Credit card issuers want to know how they can win that coveted top-of-wallet spot. One powerful strategy for cementing customer loyalty is encouraging engagement with...

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77% of Travelers Prioritize Experience Over Cost
77% of Travelers Prioritize Experience Over Cost
January 09, 2025  |  Travel Payments

The hospitality industry has seen a resurgence since COVID-19, and international travel and tourism are expected to surpass pre-pandemic levels. Get the Full Story Complete...

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