Consumers are moving to digital channels en masse during the pandemic, and they want to be able to finish their transactions as quickly as possible....
The pandemic has broken the inertia connected with conducting business mostly in the physical world, activating the transition to a mostly digital-first way of life....
The question is no longer about when the world will go digital – nowadays we’re asking whether the digital-first world will outlast the COVID-19 pandemic that...
The global health pandemic that started this spring has now pushed past its 120th day, and the global payments landscape is now fundamentally different. Many segments have been hit...
In a world gone digital, consumers have changed, forcing those who serve them to modify nearly every interaction. When physical options are shut down, only those...
Social shopping is the newest hot trend fueled by the pandemic, as new startups are emerging and established brands such as Macy’s are catching up to capture this...
Burberry has created a “mini program” with Tencent that provides exclusive content and tailored experiences that can be unlocked on WeChat, at a time when China has millions of mini-communities on...
COVID-19 and the ensuing economic downturn has caused B2B payment challenges to reach a new level. Vendors that once saw late buyer payments as unavoidable now risk...
The digital shift has been more seismic than subtle for companies such as logistics firm Shipt, which has seen a massive business spike even in the context of the...