Credit Union

Old School, New School: TCU Pairs AI and Outreach to Personalize Members’ Experiences The “Credit Union Tracker®,” a PYMNTS and PSCU collaboration, is your go-to monthly resource for updates on trends and changes in the credit union industry.
Inside the November Tracker
  • An interview with Dan Rousseve, senior vice president of Teachers Credit Union, on how credit unions can leverage AI-based analytics and personalized outreach to meet members’ needs during the pandemic
  • Recent headlines from the credit union space, including a PSCU and FICO partnership to roll out a fraud alert platform and why more credit union members are putting trust in smartphone-based biometric security options
  • A Deep Dive examining how emerging technologies can help credit unions personalize their banking products and services during the pandemic and in the future