Old School, New School: TCU Pairs AI and Outreach to Personalize Members’ Experiences
Credit Union Tracker® - November 2020
The “Credit Union Tracker®,” a PYMNTS and PSCU collaboration, is your go-to monthly resource for updates on trends and changes in the credit union industry.
Inside the November Tracker
An interview with Dan Rousseve, senior vice president of Teachers Credit Union, on how credit unions can leverage AI-based analytics and personalized outreach to meet members’ needs during the pandemic
Recent headlines from the credit union space, including a PSCU and FICO partnership to roll out a fraud alert platform and why more credit union members are putting trust in smartphone-based biometric security options
A Deep Dive examining how emerging technologies can help credit unions personalize their banking products and services during the pandemic and in the future
