Why Millions of New Accounts Never Turn Into Real Banking Relationships

Instant Account Activation: Why Funding Speed Is the New Battleground for Deposit Growth

Millions of new accounts are opened each year, yet many never progress to active, funded use, stalling before engagement begins. The latest “Money Mobility Tracker®,” a collaboration with Ingo Payments, examines how faster funding at account opening is emerging as a critical lever to accelerate activation and strengthen deposit relationships.

Inside the March Tracker
  • For financial institutions, opening a new account has long been the primary measure of acquisition success. However, when FinTech competitors deliver more immediate access to funds, traditional FIs risk losing deposit relationships before they ever take hold.
  • Accounts that remain unfunded or inactive after opening represent more than a missed opportunity for engagement. They create operational costs, obscure true performance metrics and weaken the return on banks’ customer acquisition investments.
  • As customer expectations for speed and convenience continue to rise, instant account funding and real-time payment capabilities are emerging as the most effective way to drive activation, retention and primary account status.

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