Money Mobility Comes to the Insurance Industry
Insurers’ Biggest Risk Is Their Own Legacy Claims Process
With customer satisfaction dropping and nearly one-third of policyholders switching providers in the past year, the insurance industry is under pressure. In this month’s “Money Mobility Tracker®,” a collaboration with Ingo Money, insiders explain how fully digitizing the claims process can speed payouts to give insurers a competitive edge.
Inside the January Tracker
- From Europe to Africa, insiders in the insurance space speak about how digital solutions are changing the industry worldwide
- Fraud costs the insurance industry dearly, while a lack of progress on modernization efforts is also holding the industry back
- Given all the problems the industry faces, insurers must focus on improving the speed and ease of claims and payments processes
