Ai Chatbots news and trends

Human-Like AI Services Face Greater Restrictions in China
Artificial Intelligence // July 06, 2026

China reportedly plans to crack down on artificial intelligence (AI) chatbots that can simulate human emotions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

ChatGPT Reaches 1 Billion Users as the AI Economy Takes Shape
Artificial Intelligence // June 12, 2026

ChatGPT reached 1 billion global monthly active app users in May, CNBC reported on Friday (June 12), making it the fastest application in history to reach that scale. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Investors Can Now Trade Directly Inside AI Chatbots
Artificial Intelligence // May 28, 2026

The frustration is familiar to anyone who uses artificial intelligence (AI) to research investments. ChatGPT or Claude builds the thesis, weighs the risks and names a position. Then the tab closes and the brokerage app opens. Analysis and execution have always lived in separate places...

Banks, Retailers Turn Call Centers Into Revenue Engines With AI
Artificial Intelligence // April 24, 2026

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in real time. Get the Full Story Complete the form to unlock this article and enjoy...

Interviews & Exclusives
Search Marketing Loses Ground as AI Reshapes Consumer Discovery

July 16, 2025
For years, small and mid-sized businesses (SMBs) have relied on search engine optimization (SEO) to drive discovery, traffic and sales. But the rise of generative artificial intelligence (AI) is fundamentally changing how people find information online, and with it, the businesses behind them. Get the Full Story Complete the form to unlock this article and […]

Why AI Chatbots Are the New ‘Must-Have’ for Online Retailers

May 28, 2025
The days of writing SEO-friendly copy that would be enough to bring customers to a brand’s website will soon be a thing of the past, as AI chatbots increasingly take...

How Fortune 100 Companies Are Already Using GenAI to Reshape the Business

March 13, 2025
C-suite leaders from three of the nation’s largest companies — United Airlines, Target and AT&T — said they are actively deploying generative artificial intelligence (GenAI) even with its imperfections because they...

No More Clicks: New AI Lets Consumers Shop Online With Voice Commands

December 05, 2024
A new research paper reveals artificial intelligence (AI) systems using large language models can now effectively control computer interfaces through natural interaction. These agents can autonomously navigate software, complete tasks...

Quick Reads
Anthropic Launches Mobile Access for Claude Cowork

July 07, 2026
Anthropic has begun making its agentic experience, Claude Cowork, available on mobile and web in beta for members of its Max plan and expects to expand that access to other plans. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our […]

Human-Like AI Services Face Greater Restrictions in China

July 06, 2026
China reportedly plans to crack down on artificial intelligence (AI) chatbots that can simulate human emotions. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Apple Says It Will Let Siri Access Multiple AI Assistants

March 26, 2026
Apple plans to allow other companies’ artificial intelligence (AI) assistants to be accessed from within its Siri voice assistant, so users can choose which service to query, Bloomberg reported Thursday (March 26), citing...

Anthropic Says AI Assistant Claude Will Remain Ad-Free

February 04, 2026
Anthropic will not add advertising to its artificial intelligence (AI) assistant Claude, the company said in a Wednesday (Feb. 4) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited...