Chatbots/page/10 news and trends

Why the ‘Person’ of the Year in 2025 Should Be the Chatbot
artificial intelligence // December 17, 2025

It was sort of an accident. In 1927, Time magazine was chasing an interview with Charles Lindbergh shortly after his successful, first-ever solo transatlantic flight from New York to Paris in May of that year. (It took 33.5 hours, BTW.) The interview kept getting pushed until finally...

Google Denies Report It Plans to Bring Ads to AI Chatbot Gemini
artificial intelligence // December 08, 2025

Google denied a Monday (Dec. 8) report by AdWeek that the tech giant plans to bring ads to its artificial intelligence (AI) chatbot Gemini. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

OpenAI Delays Products Amid Competitive Pressure
Artificial Intelligence // December 02, 2025

OpenAI is reportedly delaying some products amid increased competition from rivals Google and Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Target Launches Shopper Chatbot
Earnings // November 19, 2025

Target’s third-quarter 2025 earnings results suggest that consumers are under growing pressure, a dynamic that could shape holiday spending patterns across the retail sector. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Interviews & Exclusives
72% of Consumers Say Personalization Shapes Where They Bank

September 18, 2025
Although conversational artificial intelligence can cut wait times and reduce service costs for banks, the real prize could be won elsewhere. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing […]

Winning AI’s Future Means Bridging Generational Trust

August 19, 2025
By now, generative artificial intelligence has permeated most corners of the digital world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

New Data Shows Gen Z Turning to AI Chatbots for Search

July 23, 2025
Consumers are increasingly using artificial intelligence chatbots to do their online searches, whittling away at traffic traditionally routed through search engines. Get the Full Story Complete the form to unlock...

Why AI Chatbots Are the New ‘Must-Have’ for Online Retailers

May 28, 2025
The days of writing SEO-friendly copy that would be enough to bring customers to a brand’s website will soon be a thing of the past, as AI chatbots increasingly take...

Quick Reads
Pandora Embraces AI Agents, Welcomes New CEO Berta de Pablos-Barbier

December 22, 2025
Jewelry retailer Pandora is seeing the benefits of agentic artificial intelligence amid a leadership change. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Google Denies Report It Plans to Bring Ads to AI Chatbot Gemini

December 08, 2025
Google denied a Monday (Dec. 8) report by AdWeek that the tech giant plans to bring ads to its artificial intelligence (AI) chatbot Gemini. Get the Full Story Complete the...

OpenAI Delays Products Amid Competitive Pressure

December 02, 2025
OpenAI is reportedly delaying some products amid increased competition from rivals Google and Anthropic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

OpenAI Says Experimental Group Chat Feature Enables Collaboration and Interaction

November 14, 2025
OpenAI is piloting a new group chat feature that allows friends, family members or co-workers to collaborate with each other and ChatGPT in the same conversation. Get the Full Story...