Complaints news and trends

CFPB Consumer Complaints Up 50 Pct During Pandemic
CFPB // July 20, 2020

The Consumer Financial Protection Bureau (CFPB) has recorded record-high numbers of complaints every month since the pandemic hit in mid-March, according to a press release from the U.S. PIRG Education Fund. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

FTC Releases State Data Of COVID-19 Related Consumer Complaints
Security & Fraud // June 12, 2020

Fraud was the top complaint related to coronavirus logged by the Federal Trade Commission (FTC), according to new reports released on the organization’s website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Traveler Complaints Prompt DOT To Remind Airlines Of Refund Rules
Travel Payments // May 12, 2020

As thousands of complaints about airlines flood the Department of Transportation (DOT), the department is issuing a warning to airlines: Don’t renege on obligations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Coronavirus Scams Trigger Surge In FTC Complaints
Coronavirus // March 31, 2020

The Federal Trade Commission (FTC) reported in a press release that it has received over 7,800 complaints from consumers all relating to the coronavirus pandemic, twice the number it received just a week ago. Get the Full Story Complete the form to unlock this article...

Quick Reads
CFPB Consumer Complaints Up 50 Pct During Pandemic

July 20, 2020
The Consumer Financial Protection Bureau (CFPB) has recorded record-high numbers of complaints every month since the pandemic hit in mid-March, according to a press release from the U.S. PIRG Education Fund. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

FTC Releases State Data Of COVID-19 Related Consumer Complaints

June 12, 2020
Fraud was the top complaint related to coronavirus logged by the Federal Trade Commission (FTC), according to new reports released on the organization’s website. Get the Full Story Complete the...

Traveler Complaints Prompt DOT To Remind Airlines Of Refund Rules

May 12, 2020
As thousands of complaints about airlines flood the Department of Transportation (DOT), the department is issuing a warning to airlines: Don’t renege on obligations. Get the Full Story Complete the...

Coronavirus Scams Trigger Surge In FTC Complaints

March 31, 2020
The Federal Trade Commission (FTC) reported in a press release that it has received over 7,800 complaints from consumers all relating to the coronavirus pandemic, twice the number it received...