Crm news and trends

HubSpot to Add Conversational Intelligence With Frame AI Acquisition
Acquisitions // December 06, 2024

HubSpot has signed an agreement to acquire Frame AI, saying it aims to help go-to-market teams “transform conversations into actionable intelligence.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

AI Tackles Back-Office Paperwork
artificial intelligence // August 01, 2024

The landscape of business-to-business (B2B) sales is transforming as artificial intelligence (AI) makes inroads into the industry. Sybill, a startup that recently secured $11 million in Series A funding to develop an AI assistant for sales representatives, exemplifies this shift. Get the Full Story Complete...

Report: Alphabet Backs Out of HubSpot Acquisition Talks
Acquisitions // July 10, 2024

Google parent Alphabet has reportedly ended its efforts to acquire customer relationship management (CRM) company HubSpot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

CRM Firm HubSpot Acquires B2B Intelligence Company Clearbit
Acquisitions // November 01, 2023

Customer relationship management platform HubSpot is acquiring B2B intelligence firm Clearbit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Interviews & Exclusives
The Coming ‘Stair Step’ In Merchant Services Provider Spend

January 15, 2020
In payments, change happens at the speed of consumer behavior. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]

New Data: Why MSPs Are Staking Their Futures On Value-Added Services

December 16, 2019
The digital commerce ecosystem has opened up vast growth opportunities for businesses of all sizes and stripes. Even the smallest of enterprises can leverage services like cross-border payments, data analytics...

CRM In The 2020s

December 10, 2019
We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and one of the things we have learned about the future of payments and commerce is that...

Payments’ Role In Innovating Appointment-Based Businesses

December 09, 2019
Although the health, beauty and wellness services industries tend to get lumped together, a closer look at the demands across these segments reveals there is no such thing as a...

Quick Reads
ServiceNow Acquires Logik.ai to Bolster CRM Offerings

April 03, 2025
ServiceNow, a company that provides artificial intelligence (AI) agents for businesses, is set to acquire Logik.ai. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

HubSpot to Add Conversational Intelligence With Frame AI Acquisition

December 06, 2024
HubSpot has signed an agreement to acquire Frame AI, saying it aims to help go-to-market teams “transform conversations into actionable intelligence.” Get the Full Story Complete the form to unlock this...

Report: Alphabet Backs Out of HubSpot Acquisition Talks

July 10, 2024
Google parent Alphabet has reportedly ended its efforts to acquire customer relationship management (CRM) company HubSpot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

CRM Firm HubSpot Acquires B2B Intelligence Company Clearbit

November 01, 2023
Customer relationship management platform HubSpot is acquiring B2B intelligence firm Clearbit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...