There is no shortage of direct-to-consumer mattress brands as mattress sales move from brick-and-mortar retail to eCommerce. One brand, though, saw a market opportunity as brands like Casper and Leesa took off. Nectar Sleep Co-founder Craig Schmeizer said in an interview with PYMNTS.com, “We didn’t see a provider that...
When it comes to customer service, it turns out companies are lacking in their cross-channel service. According to the latest research from cloud contact center software company inContact, “inContact Customer Experience Transformation Benchmark Study,” consumers aren’t getting the quick service they’re seeking. No matter what the...
The problem about talking about “what’s next” in payment and retail is the moment that “next” begins can be a little subjective. Omnichannel is a prime example of the problem—for years now it has been primed and promoted as the next big thing, the way to...
Nordstrom has become the first retailer to launch the Like2Buy platform, which lets customers click on a product image on the chain’s Instagram page and purchase it immediately from Nordstrom.com. But Nordstrom’s Like2Buy rollout has a few interesting wrinkles, according to Chain Store Age. The...
September 04, 2014
Nordstrom has become the first retailer to launch the Like2Buy platform, which lets customers click on a product image on the chain’s Instagram page and purchase it immediately from Nordstrom.com. But Nordstrom’s Like2Buy rollout has a few interesting wrinkles, according to Chain Store Age. The new platform comes from a partnership between Nordstrom, Target and […]
