Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45% of user inquiries without a human agent, up from about a third at the end of last year, operating in...
Agentic artificial intelligence platform Netomi says it has secured $110 million in new financing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
“FinTechs Tap Embedded Payments to Deepen Customer Relationships” finds that embedded finance has become a competitive differentiator, enabling FinTechs to weave payments and other financial functions directly into their digital ecosystems, creating more complete customer relationships and increasing lifetime value. Just as importantly, embedded finance...
Digital analytics platform Contentsquare has launched a new partnership with Shopify. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
August 25, 2026
Watch more: Need to Know With Jim Colassano of The Clearing House Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]
August 20, 2026
Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45% of user inquiries without a...
September 18, 2025
Watch more: Need to Know Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
July 24, 2025
Watch more: Customer Experience Is Becoming the Product as AI-Native Commerce Emerges Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
April 30, 2026
Agentic artificial intelligence platform Netomi says it has secured $110 million in new financing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]
December 17, 2025
Digital analytics platform Contentsquare has launched a new partnership with Shopify. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
September 11, 2025
Hello Patient raised $22.5 million in a Series A funding round to continue to expand the capabilities and reach of its conversational artificial intelligence-powered patient engagement platform for healthcare practices....
May 04, 2025
Airbnb has rolled out an artificial intelligence (AI) bot for customer service in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
