Most credit cards — more than 80% — offer rewards to their users. But making the most of those rewards can be a challenge, particularly for shoppers already caught up in the throes of the purchase occasion. And making matters more complicated is the fact...
It was former GE chairman and management guru Jack Welch who once said: “You can’t grow long-term if you can’t eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is.” The FinTech category over the past year...
In the cutthroat world of artificial intelligence, tech behemoths are betting big on a new frontier: multimodal AI. As the shine of text-based chatbots dims, companies are gambling that the future belongs to AI assistants capable of seeing, hearing and conversing with users more naturally...
Consumers increasingly expect to be able to make purchases at the point of discovery, and publishers and retailers are adapting accordingly. On a call with analysts last week discussing its latest earnings, BuzzFeed shared that shoppable content enables retailers to reach consumers at lower-intent moments, finding new audiences. “People...
May 21, 2024
Most credit cards — more than 80% — offer rewards to their users. But making the most of those rewards can be a challenge, particularly for shoppers already caught up in the throes of the purchase occasion. And making matters more complicated is the fact that, as Tikue Anazodo, co-founder and CEO of Kudos, told PYMNTS CEO Karen […]
May 21, 2024
It was former GE chairman and management guru Jack Welch who once said: “You can’t grow long-term if you can’t eat short-term. Anybody can manage short. Anybody can manage long....
May 20, 2024
As shoppers turn to eCommerce channels for convenience, many are still willing to go to brick-and-mortar malls for unique, site-specific experiences. Seizing on this demand, Mall of America, the largest shopping...
May 20, 2024
Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into brick-and-mortar locations, but they also...
May 21, 2024
Google has announced a range of new artificial intelligence (AI) tools for retailers, including some that help them generate product images and videos. “At a time when shoppers are flooded with options, we’re introducing new ways to deepen the connections between shoppers and merchants through rich and compelling content,” Matt Madrigal, vice president, general manager, merchant shopping at Google, said in a Tuesday (May 21) blog […]
May 20, 2024
Macy’s, Kohl’s, Nordstrom and other department stores are reportedly facing a pressing challenge in attracting younger customers. The rise of social media, specialty retailers, big-box stores and online platforms has led younger consumers...
May 17, 2024
Google’s latest unveiling of artificial intelligence (AI)-powered search tools has sent ripples through the business world, prompting leaders to rethink their digital strategies. The tech giant’s new features promise to disrupt...
May 16, 2024
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank,...
