Ethoca news and trends

39% of eCommerce Shoppers Are Initiating More Disputes
eCommerce // February 14, 2022

Since the start of the pandemic, there has been a surge in consumers’ online shopping. In fact, 54% of all adult consumers are shopping online more now than they did before the pandemic, according to Tackling The Chargeback Surge, a PYMNTS and Ethoca collaboration based...

More Online Shopping Means More Disputed Charges
eCommerce // February 14, 2022

The past two years have seen a surge in eCommerce activity around the world, bringing with it a spike in the number of transaction disputes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Report: Online Disputes Are Surging — What Merchants Are Doing to Fight Back
eCommerce // February 07, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Mastercard’s Ethoca Teams With European PSP Nets to Lower Chargebacks
Credit Cards // December 06, 2021

European payment service provider (PSP) Nets is partnering with Ethoca, a Mastercard company, to help merchants and banks minimize chargebacks, lower consumer transaction confusion, and better share details of confirmed fraud and dispute information. Get the Full Story Complete the form to unlock this article...

Interviews & Exclusives
39% of eCommerce Shoppers Are Initiating More Disputes

February 14, 2022
Since the start of the pandemic, there has been a surge in consumers’ online shopping. In fact, 54% of all adult consumers are shopping online more now than they did before the pandemic, according to Tackling The Chargeback Surge, a PYMNTS and Ethoca collaboration based on a survey of 3,557 consumers across Australia, the U.K. […]

Report: Online Disputes Are Surging — What Merchants Are Doing to Fight Back

February 07, 2022
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Mastercard’s Gerber: Innovation Needs Consumer Trust To Advance The Digital Economy

July 12, 2021
“The boat has left the harbor and is in the open seas,” Mastercard Executive Vice President of Security and Cyber Innovation Johan Gerber told PYMNTS’ Karen Webster, adding that the...

Digital Receipts Seen As FI, Consumer Commerce Game Changer

June 24, 2021
Digital commerce may be happening at the speed of light — but too often, the receipts we get for all those things we buy leave much to be desired. When...

Quick Reads
Mastercard Partners With Ravelin to Drive Quick Commerce Fraud Reduction

October 05, 2022
Fraud detection and prevention powered by machine learning (ML) platform Ravelin is partnering with global payments giant Mastercard to deliver an enhanced solution that integrates digital identity verification capabilities to enable secure quick commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]

More Online Shopping Means More Disputed Charges

February 14, 2022
The past two years have seen a surge in eCommerce activity around the world, bringing with it a spike in the number of transaction disputes. Get the Full Story Complete...

Mastercard’s Ethoca Teams With European PSP Nets to Lower Chargebacks

December 06, 2021
European payment service provider (PSP) Nets is partnering with Ethoca, a Mastercard company, to help merchants and banks minimize chargebacks, lower consumer transaction confusion, and better share details of confirmed...

Ethoca Relaunches Transaction Transparency Product, Renamed Consumer Clarity™  

March 02, 2021
Ethoca has relaunched and revamped its purchase transparency product for consumers, renaming the enhanced solution Consumer Clarity™, according to a press release. Get the Full Story Complete the form to...