Mastercard said it is expanding its First Party Trust program to tackle “friendly” fraud. Also known as first-party fraud, the term refers to genuine transactions that are challenged by cardholders, whether it’s deliberately or happens by mistake, Mastercard noted in a news release Wednesday (June...
Socure says it has reached a milestone in its collaborative effort to combat “friendly fraud.” The identity verification firm last year formed the First-Party Fraud Consortium, a group of companies that came together to battle the type of fraud — also known as friendly fraud — that...
The opportunities have never been greater, and the challenges more challenging, for America’s small businesses. And with the news that small and-medium-sized businesses (SMBs) could be facing up to a 40% jump in “friendly fraud” and “first-party fraud” — meaning card chargebacks and disputes by...
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street Journal (WSJ) reported Wednesday (June 19). Consumers disputed around 105 million charges with U.S. card issuers last year, the report...
April 17, 2023
Transaction disputes are massing across digital channels. Mike Lemberger, head of risk for North America at Visa, told PYMNTS that friendly fraud, also known as first-party fraud, accounts for as much as 16% of fraud disputes, as estimated by Merchant Risk Council. With a nod to how fraud has been evolving, Lemberger said, “The term […]
November 28, 2022
Everything’s digital now, and paper check fraud hails from a bygone age, right? Wrong. Data finds the exact opposite, as the glaring problem with remote check capture is...
June 16, 2022
To quote that old song: “To everything there is a season.” And payments, there are seasons for disputes. In an interview with Karen Webster, Verifi CEO Sara Craven said...
May 16, 2022
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to...
October 21, 2025
Equifax is preparing to launch new fraud prevention tools amid an uptick in mortgage revenues. The credit bureau company on Tuesday (Oct. 21) released earnings showing a 7% increase in revenue, despite what it called headwinds from the U.S. hiring and mortgage markets. Mortgage revenues alone were up 13%, “despite decline in underlying mortgage market,” […]
June 25, 2025
Mastercard said it is expanding its First Party Trust program to tackle “friendly” fraud. Also known as first-party fraud, the term refers to genuine transactions that are challenged by cardholders,...
December 05, 2024
Socure says it has reached a milestone in its collaborative effort to combat “friendly fraud.” The identity verification firm last year formed the First-Party Fraud Consortium, a group of companies that came...
June 19, 2024
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street Journal (WSJ) reported Wednesday (June...
