Gig Workers news and trends

Uber and DoorDash Lose Bid to Quash NYC Tipping Law
Delivery // January 25, 2026

Delivery companies have reportedly lost their bid to halt New York City’s new tipping law. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

61% of Gaming Winners Shift to Instant Payouts
Money Mobility // December 11, 2025

A new PYMNTS Intelligence report suggests that the most meaningful trend in instant payments is not how fast money moves but how recipient behavior is reshaping the economics of payouts across industries. Get the Full Story Complete the form to unlock this article and enjoy...

Fiverr Says Small Businesses’ AI Adoption Drives Demand for Skilled Talent
Earnings // November 05, 2025

Freelance services marketplace Fiverr saw growing demand for talent with specialized skills during the third quarter, driven in part by small- to medium-sized businesses’ efforts to adopt artificial intelligence, the company said in a third-quarter shareholder letter released Wednesday (Nov. 5). Get the Full Story...

Upwork Says AI Projects Drive Growth in Otherwise Sluggish Labor Market
Gig Economy // November 03, 2025

The labor market remained sluggish in the third quarter, but demand for freelance talent in areas related to artificial intelligence (AI) helped drive 2% year-over-year growth in gross services volume (GSV) at work marketplace Upwork. Get the Full Story Complete the form to unlock this...

Interviews & Exclusives
Stable Jobless Rate Masks Rise in Side Gigs and Involuntary Part-Time Work

February 11, 2026
The Bureau of Labor Statistics’ January employment report, released Wednesday (Feb. 11), delivered the kind of headline that suggests calm. Payrolls rose by 130,000 and the unemployment rate held at 4.3%. On its face, that’s a labor market that’s still adding jobs, but no longer running hot. Yet for banking, FinTech and payments leaders, the […]

61% of Gaming Winners Shift to Instant Payouts

December 11, 2025
A new PYMNTS Intelligence report suggests that the most meaningful trend in instant payments is not how fast money moves but how recipient behavior is reshaping the economics of payouts...

US Consumers Funnel Side Hustle Cash Directly Into Paying Bills

June 19, 2025
Traditional 9-to-5 employment, and the bi-weekly paycheck, is no longer sufficient for a significant portion of the U.S. population, leading many to pursue alternative income sources known as side hustles....

Banks Caught Flat-Footed as Global Payroll Rides Innovation Wave

June 03, 2025
Borderless work requires borderless payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Quick Reads
Uber and DoorDash Lose Bid to Quash NYC Tipping Law

January 25, 2026
Delivery companies have reportedly lost their bid to halt New York City’s new tipping law. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Fiverr Says Small Businesses’ AI Adoption Drives Demand for Skilled Talent

November 05, 2025
Freelance services marketplace Fiverr saw growing demand for talent with specialized skills during the third quarter, driven in part by small- to medium-sized businesses’ efforts to adopt artificial intelligence, the...

Upwork Says AI Projects Drive Growth in Otherwise Sluggish Labor Market

November 03, 2025
The labor market remained sluggish in the third quarter, but demand for freelance talent in areas related to artificial intelligence (AI) helped drive 2% year-over-year growth in gross services volume...

UPS Adds More Gig Drivers to Offset eCommerce Surges

October 29, 2025
UPS is reportedly increasing its use of gig delivery drivers as eCommerce volumes grow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...