A loyalty chief at a national retailer can spend an entire morning staring at the same questions. Do you put more money into points? Another discount? A richer store card offer? Or do you accept that the shopper you want is no longer building a...
The credit industry has spent decades competing for something consumers were never actually optimizing for. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Consumer credit growth slowed in January but remained firmly positive, extending a trend that has been in place for nearly a year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
The most consequential customer a brand will acquire in 2026 may never read a promotional email, react to a banner ad or feel the emotional pull of a well-crafted rewards tier. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
April 06, 2026
The contest for customer loyalty among card issuing banks has moved well beyond points, as institutions confront a market where rewards have become routine and differentiation increasingly elusive. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]
April 02, 2026
A loyalty chief at a national retailer can spend an entire morning staring at the same questions. Do you put more money into points? Another discount? A richer store card...
March 09, 2026
Consumer credit growth slowed in January but remained firmly positive, extending a trend that has been in place for nearly a year. Get the Full Story Complete the form to...
January 27, 2026
The perceptions and realities of rewards programs are changing as consumers redefine what good loyalty looks like. Simple loyalty mechanics are no longer enough. Get the Full Story Complete the...
September 15, 2025
Visa has introduced Visa Private, an offering designed for wealthier cardholders. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS […]
August 18, 2025
BMO has launched a new travel rewards card with Mastercard, saying the card meets frequent travelers’ demands for rewards and benefits. Get the Full Story Complete the form to unlock this article...
August 17, 2025
Have you found yourself struggling to make the most of your credit card rewards? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
July 24, 2025
Lyft is letting riders “favorite” the drivers they appreciate, and block the ones they don’t. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...