Adding higher-priced products and catering to middle- and high-income consumers helped drive sales growth across the Macy’s, Inc. brands in the second quarter, executives said Thursday (Sept. 10) during an earnings call. Get the Full Story Complete the form to unlock this article and enjoy...
Seven in 10 online shopping carts are abandoned before purchase. Retailers have spent decades trying to close that gap through discount pop-ups, email reminders, loyalty incentives and recommendation engines. The rate hasn’t moved much. Get the Full Story Complete the form to unlock this article...
An artificial intelligence (AI)-powered shopping assistant that was launched by Macy’s on Monday (March 23) has most often been used by customers to suggest products for completing an outfit and to see what items might look like on the customer, Bloomberg reported Thursday (March 26). Get the...
Starbucks overhauled its rewards program in this month, and customers noticed immediately. The coffee chain replaced its long-standing structure with a three-tier membership system sorting members into Green, Gold and Reserve categories based on Stars accumulated in 2025, according to Axios. The update took effect...
July 30, 2025
Never underestimate the power of deep discounting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing […]
December 11, 2024
Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Get the Full Story Complete the form to unlock this article...
November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story Complete the form to unlock...
August 21, 2024
Macy’s officials are confident in their “A Bold New Chapter” strategy, highlighted by the company’s First 50 locations. Get the Full Story Complete the form to unlock this article and...
September 10, 2026
Adding higher-priced products and catering to middle- and high-income consumers helped drive sales growth across the Macy’s, Inc. brands in the second quarter, executives said Thursday (Sept. 10) during an earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]
March 26, 2026
An artificial intelligence (AI)-powered shopping assistant that was launched by Macy’s on Monday (March 23) has most often been used by customers to suggest products for completing an outfit and to...
October 23, 2025
Macy’s is reportedly embracing automation amid its ongoing turnaround plan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
September 03, 2025
Macy’s Inc. saw its strongest comparable sales growth in 12 quarters during the second quarter, with gains across its three department store nameplates, Macy’s, Bloomingdale’s and Bluemercury. Get the Full...
