The RealReal has spent the past year rebuilding its core operations around artificial intelligence, and growth has been accelerating alongside it. The company’s intake system, Athena, now automates authentication and cataloging steps that once required manual attribution, and a new pricing algorithm evaluates more than...
Despite its status as a founder of the category, eBay has traditionally been viewed by the rest of eCommerce’s tech platforms as the industry’s red-headed stepchild. It was profitable but often viewed as a mature marketplace overshadowed by Amazon’s logistics network, Shopify’s merchant ecosystem and...
A coalition of global fashion brands and digital marketplaces is mounting a campaign to eliminate sales taxes on secondhand clothing, according to a report June 30 from Retail Brew. The group argues that taxing items at the point of resale constitutes “double taxation,” as the...
Luxury resale used to be a secondary consideration. The numbers say it isn’t anymore. Nearly half of luxury consumers now factor resale value into primary market purchases. Almost 60% prefer the secondary market outright. The RealReal has been building the infrastructure layer for that shift...
September 03, 2026
Watch more: Digital Shift With Seel’s Zack Peng The final-sale dress that looks different at home, the jacket that misses its return deadline and the beach purchase that gets plenty of use before summer ends present versions of the same problem: The shopper owns merchandise that has value but no longer has an easy way […]
January 17, 2025
For retailers, the rise of artificial intelligence-driven tools presents not just an opportunity, but a mandate to evolve. With its ability to process immense datasets, deliver hyper-personalized recommendations and negotiate...
December 16, 2024
The resale retail sector, once considered a niche market fueled by thrifty shoppers and vintage enthusiasts, has emerged as a multibillion-dollar industry. As just one data point, ThredUp, a quiet...
April 10, 2024
In the latest edition of “The Paycheck-to-Paycheck Report: High-Income Consumers Lead Surprising New Data on Side Hustles,” PYMNTS Intelligence explored a variety of methods U.S. consumers pursue to pick up...
July 06, 2026
A coalition of global fashion brands and digital marketplaces is mounting a campaign to eliminate sales taxes on secondhand clothing, according to a report June 30 from Retail Brew. The group argues that taxing items at the point of resale constitutes “double taxation,” as the government already collected sales tax when the garments were originally […]
September 10, 2025
eCommerce reseller company Pattern aims to raise $321 million upon going public. The firm, which resells items on marketplaces like Amazon, and its shareholders plan to offer around 10.7 million...
July 24, 2025
U.S. consumers who make purchases through Klarna can later list eligible items on fashion resale marketplace Poshmark with a few taps. When they tap on past purchases in the Klarna...
June 25, 2025
The reverse logistics industry is reportedly benefiting from new U.S. tariffs. Because new goods are more expensive due to tariffs, while returned goods have already had their tariffs paid, companies...
