Self Checkout news and trends

Nearly Half of Self-Checkout Thieves Are Repeat Offenders
Self-Service Retail // July 18, 2025

The promise of frictionless retail through self-checkout once faltered, but a new wave of smart, unattended solutions is now poised to redefine consumer commerce and address long-standing industry challenges, according to a recent PYMNTS report. Initial self-checkout systems, envisioned as a seamless alternative, became a...

Stop the Steal: Smart Stores Help Brands Meet Consumers in New Settings
Retail // April 08, 2025

Inventory keeps retailers in business. Inventory keeps consumers loyal to their preferred to merchants. Inventory makes impulse buying possible and keeps sales flowing. Inventory has also, for a long time, been a bit of a hit-or-miss proposition — merchants might have too much stock on...

NCR Voyix: Retailers Seek Digital Commerce Solutions to Add Efficiency and Deter Shrink
Point of Sale // February 27, 2025

Retailers’ desire for greater efficiency and for solutions to shrink is helping drive sales of digital commerce solutions, NCR Voyix reported Thursday (Feb. 27). “Shrink continues to be a significant issue in grocery or any self-checkout environment,” Darren Wilson, executive vice president and president, retail...

Self-Serve Retail Rises on ‘Smart Commerce’ Technology
Retail // February 20, 2025

Self-serve commerce has come a long way since the concept was introduced almost 40 years ago by a company called CheckRobot. Developers back then were years away from being able to leverage the modern Internet and still decades away from artificial intelligence (AI), but the...

Interviews & Exclusives
Nearly Half of Self-Checkout Thieves Are Repeat Offenders

July 18, 2025
The promise of frictionless retail through self-checkout once faltered, but a new wave of smart, unattended solutions is now poised to redefine consumer commerce and address long-standing industry challenges, according to a recent PYMNTS report. Initial self-checkout systems, envisioned as a seamless alternative, became a “cautionary tale,” creating a “widening rift between efficiency and security.” […]

Stop the Steal: Smart Stores Help Brands Meet Consumers in New Settings

April 08, 2025
Inventory keeps retailers in business. Inventory keeps consumers loyal to their preferred to merchants. Inventory makes impulse buying possible and keeps sales flowing. Inventory has also, for a long time,...

Self-Serve Retail Rises on ‘Smart Commerce’ Technology

February 20, 2025
Self-serve commerce has come a long way since the concept was introduced almost 40 years ago by a company called CheckRobot. Developers back then were years away from being able...

Retailers Flip the Script; Design In-Store Experience for Digital Shoppers

October 14, 2024
They say you eat with your eyes first. The same can be said of in-store experiences for consumers. DGS Retail’s recent acquisition of SMS Display Group and its rebranding to...

Quick Reads
NCR Voyix: Retailers Seek Digital Commerce Solutions to Add Efficiency and Deter Shrink

February 27, 2025
Retailers’ desire for greater efficiency and for solutions to shrink is helping drive sales of digital commerce solutions, NCR Voyix reported Thursday (Feb. 27). “Shrink continues to be a significant issue in grocery or any self-checkout environment,” Darren Wilson, executive vice president and president, retail and payments at NCR Voyix, said Thursday during the company’s […]

California Aims to Place Limits on Self-Checkout

June 02, 2024
Lawmakers in California want to put some checks on the use of self-checkout. As a recent Wall Street Journal editorial noted, the state’s Senate has just passed a bill that...

Walmart Encountered Mispricing Issue at Self-Checkout in 1,600 Stores

May 29, 2024
Walmart reportedly encountered a pricing issue that affected 1,600 of its stores across the United States in March. The internal system failure resulted in widespread mispricing, with some items being...

365 Retail Markets Acquires Impulsify to Expand Range of Unattended Retail Technologies

May 23, 2024
365 Retail Markets has acquired Impulsify, saying the move will pave the way for 365 to supply more self-service retail experiences. The acquisition adds Impulsify’s self-service retail outlets for hotel chains and...