Self-serve commerce has come a long way since the concept was introduced almost 40 years ago by a company called CheckRobot. Developers back then were years away from being able to leverage the modern Internet and still decades away from artificial intelligence (AI), but the...
Consumer preferences favor convenient, autonomous transactions, sparking the growth of self-service solutions across various industries. Unattended payments are driving this trend, providing customers with efficient, independent ways to complete purchases. Unattended payments, which allow customers to complete transactions independently through self-service machines or kiosks, are...
As consumers’ retail expectations rapidly evolve, Walmart is looking to omnichannel technology to revitalize the brick-and-mortar journey. Cedric Clark, EVP of store operations at Walmart U.S., spoke with PYMNTS’ Karen Webster on Oct. 31 about how the retailer is leveraging digital tools to keep...
They say you eat with your eyes first. The same can be said of in-store experiences for consumers. DGS Retail’s recent acquisition of SMS Display Group and its rebranding to Agility Retail Group signals a larger trend in the retail industry: the growing emphasis on...
February 20, 2025
Self-serve commerce has come a long way since the concept was introduced almost 40 years ago by a company called CheckRobot. Developers back then were years away from being able to leverage the modern Internet and still decades away from artificial intelligence (AI), but the technology was advanced enough to launch a bold new idea. […]
October 14, 2024
They say you eat with your eyes first. The same can be said of in-store experiences for consumers. DGS Retail’s recent acquisition of SMS Display Group and its rebranding to...
September 18, 2024
In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency....
April 12, 2024
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is...
February 27, 2025
Retailers’ desire for greater efficiency and for solutions to shrink is helping drive sales of digital commerce solutions, NCR Voyix reported Thursday (Feb. 27). “Shrink continues to be a significant issue in grocery or any self-checkout environment,” Darren Wilson, executive vice president and president, retail and payments at NCR Voyix, said Thursday during the company’s […]
June 02, 2024
Lawmakers in California want to put some checks on the use of self-checkout. As a recent Wall Street Journal editorial noted, the state’s Senate has just passed a bill that...
May 29, 2024
Walmart reportedly encountered a pricing issue that affected 1,600 of its stores across the United States in March. The internal system failure resulted in widespread mispricing, with some items being...
May 23, 2024
365 Retail Markets has acquired Impulsify, saying the move will pave the way for 365 to supply more self-service retail experiences. The acquisition adds Impulsify’s self-service retail outlets for hotel chains and...
