Shrinkage news and trends

Retailer Concerns About Organized Crime Escalate Amid Ongoing Losses
Retail // March 18, 2024

As retailers face ongoing margin pressures from a difficult economic environment, many are growing increasingly concerned about the losses they may be accruing from theft from organized crime gangs.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Home Depot Adds Security Measures, Remains Committed to High-Theft Locations
Retail // March 15, 2024

Despite rampant retail theft forcing many retailers to close their doors, Home Depot has reportedly reaffirmed its commitment to major U.S. cities such as Detroit, Philadelphia and Oakland, California. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Dollar General Reduces Self-Checkout Options to Increase Engagement, Decrease Shrink
Retail // March 14, 2024

Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Diebold Nixdorf Adds AI Tool to Combat Self-Checkout Shrinkage
Retail // January 18, 2024

Diebold Nixdorf, a provider of retail solutions, is launching a new artificial intelligence (AI)-based checkout solution to combat shrinkage in the retail industry.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Interviews & Exclusives
Nearly Half of Self-Checkout Thieves Are Repeat Offenders

July 18, 2025
The promise of frictionless retail through self-checkout once faltered, but a new wave of smart, unattended solutions is now poised to redefine consumer commerce and address long-standing industry challenges, according to a recent PYMNTS report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content […]

Target’s New Strategy? Locking Up Essentials, Letting Luxury Loose

October 09, 2023
Why do so many shoppers like Target or Walmart? For some, it’s considered a nearby oasis that offers affordable prices on a diverse range of products. From groceries to clothing...

As Target Closes Stores, H&M Looks to Tech to Stop Retail Theft 

October 02, 2023
The intersection of technology, social dynamics and economic factors has created an environment where theft — both individual and organized — has proliferated. And H&M is the most recent victim...

Quick Reads
Home Depot Adds Security Measures, Remains Committed to High-Theft Locations

March 15, 2024
Despite rampant retail theft forcing many retailers to close their doors, Home Depot has reportedly reaffirmed its commitment to major U.S. cities such as Detroit, Philadelphia and Oakland, California. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to […]

Dollar General Reduces Self-Checkout Options to Increase Engagement, Decrease Shrink

March 14, 2024
Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. Get the Full Story Complete...

Diebold Nixdorf Adds AI Tool to Combat Self-Checkout Shrinkage

January 18, 2024
Diebold Nixdorf, a provider of retail solutions, is launching a new artificial intelligence (AI)-based checkout solution to combat shrinkage in the retail industry.  Get the Full Story Complete the form...