Ingo Money Newsroom

The trucking industry is crucial to the national economy, transporting more than 72% of freight by weight. Outdated payment methods, however, hinder efficiency, prompting the search for faster, digital solutions. A ...

The debate between regulators and FinTechs over the state of earned wage access (EWA) innovations looks set to heat up through the next several months. In a Feb. 7 letter to ...

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. ...

Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. The construction industry’s days sales outstanding (DSO) stands at 94 days, according ...

In a fast-paced business environment, the demand for flexibility in financial transactions is paramount, and non-recurring ad hoc payments account for nearly two-thirds of the monthly revenue of small and ...

Just as digital options have gained popularity for paying rent directly from a bank account, the digitization of refunds has also gained momentum. In fact, the days of writing checks ...

Rental prices keep on rising year after year, and some rental contracts have been tightened by requiring larger deposits at the signing. To illustrate: since early 2020, house rents have ...

Consumers want instant payments, and businesses are finally gearing up to deliver them. As Ingo Money CEO Drew Edwards told Karen Webster, 2024 can be boiled down to two words in ...

Non-recurring or ad hoc payments play a significant role in the monthly revenues of small to midsized businesses (SMBs). In fact, these payments make up 65% of SMBs’ total accounts ...

Late payments and transaction errors run rampant in the construction industry. The sector’s days sales outstanding (DSO) — a measurement of how long a company waits to receive payment for ...

Renting an apartment, house or office space means receiving a rent-related refund, such as a returned security deposit or reimbursement for work on the property. As digital options have proliferated ...

Business travel is increasing as professionals attend industry conferences and meet with clients in person now that pandemic-related measures have lifted. This rise has also led to an uptick in ...

Using instant payment methods can streamline the payment process and improve overall customer satisfaction, making consumers 11% more satisfied and nearly double their likelihood to remain as clients when instant ...

The trucking industry represents a vital component of the national economy, transporting more than 72% of the nation’s freight by weight. Sustaining this extensive transportation network requires the movement of ...

Disbursements, which include various types of payments such as earnings, tax refunds, insurance claim payments, and loan disbursements, play a crucial role in consumers’ financial lives. In the United States ...

Consumers are getting fewer disbursements this year, PYMNTS Intelligence data shows. However, that may be due to consolidation, not because they are getting less. Consumer disbursements include earnings and income payments, ...

FinTechs have emerged as disruptors in the financial industry, offering consumers a wide range of services.  However, a recent report titled “The Issuers Report 2023: FinTechs’ Instant Payments Mismatch” reveals a ...

Money in and money out always matters, but cash flows come to the forefront in uncertain times. And today’s macro environment is increasingly driving a strong argument for better B2B payments. That’s ...

Drew Edwards, CEO of Ingo Money, told PYMNTS in a recent interview the landscape for business transactions is rapidly changing. CFOs and treasurers are re-assessing the benefits of technology and what ...

Although ad hoc payments make up just 24% of accounts payable (AP) volume, they hold significant importance in various industry operations. In fact, these irregular payments, executed outside regular invoicing ...

Ad hoc payments are irregular payments made outside normal invoicing and payroll processes and are somewhat of a nuisance. On average, these payments account for a small share of enterprise ...

In the last year, 62% of consumers received disbursements from various corporate and government agencies, with the average consumer receiving $34,000. In the last two years, consumers have received just 36% ...

As gaming enthusiasts seek the thrill of quick access to their rewards, a recent survey conducted by PYMNTS Intelligence sheds light on this evolving landscape. The “Generation Instant: Gamers and Winnings” ...

Recent studies conducted by PYMNTS Intelligence have unveiled a significant opportunity that gaming and hospitality companies are missing out on — the chance to monetize instant payouts. As noted in a ...

Out on the casino floor, moves occur in real time. Chips can be turned in for cash in hand immediately after winning them, and players can move from one game ...

In the fast-paced hospitality industry, where convenience and quick access to funds are of utmost importance to workers, the popularity of instant tip payouts is on the rise. In “Generation Instant: ...

Cash is still the way that many hospitality workers receive tips. Customers’ increasing penchant for using contactless cards and digital wallets means they are also using credit and debit cards ...

It’s been nearly a year since generative artificial intelligence (AI) tools first hit the shelves. In the time since, the technology has captured both the public imagination and lawmaker attention, but ...

Property management always has a flurry of activity in the background. Landlords employ and contract with a variety of vendors and suppliers to keep things running smoothly, the grounds maintained, the ...

Buoyed by growing consumer preference for faster payments, instant disbursements have gained popularity in recent years. The recent launch of the FedNow instant payments system has further underscoring that demand.  In ...

Money movement is meant to be fast, safe, and, for FinTech customers, done any way they want. But in one recent iteration of the 2023 “Money Mobility Index,” done in collaboration ...

Reliable operational performance can’t be pulled out of thin air. To play ball in today’s operating landscape, organizations need both a competitive position and a winning proposition, each underpinned by scalable, ...

Healthy money movement is essential to the healthcare industry. The knock-on effects of quick and seamless transactions move beyond the payment occasion to encompass the entire healthcare delivery process, from appointment ...

And then there were two. The launch of FedNow on Thursday (July 20) brings the tally of real-time payments networks to a duopoly in the U.S. — where the Fed’s new ...

As FedNow finally coming online generates a mix of reactions, money mobility generally — and instant payments specifically — have never been more in the spotlight. While FinTechs are gaining ground with ...

The consumers powering today’s economy are increasingly digital-first, meaning money mobility is a top requirement for any financial services provider — especially FinTechs set on winning consumers away from traditional ...

The age of the biweekly pay period seems to be drawing to a close, with workers increasingly preferring to receive their wages as they earn them rather than waiting days ...

Payroll is one of the most critical functions of any workplace, ensuring that employees are paid on time and in the correct amounts. Delaying these paychecks can have massive detrimental ...

Small and medium-sized businesses (SMBs) haven’t been able to catch a break in recent years. But tough times make tough companies. Still, after emerging straight from the pandemic years into a record ...

Healthcare companies stand to benefit from the adoption of modern payment methods and digital platforms, whether for payments or for disbursements. Although this process is not always easy, as evidenced ...

Healthcare can be a source of frustration in the lives of too many consumers. Although there is a lot of attention on the cost and quality of care, there is ...

The age of banker’s hours may finally be ending. Drew Edwards, CEO of Ingo Money, and Jon Briggs, head of KeyBank’s commercial product and innovation in KeyCorp’s payments business, told Karen Webster in a ...

PYMNTS asked business leaders for their take on how to plan for the rest of 2023. Drew Edwards, CEO at Ingo Money, says brands must deliver on the promise of instant ...

TempusDirect and CCC Intelligent Solutions are now working together on third-party casualty solutions. With TempusDirect’s repricing services integrated into CCC’s cloud platform for the property and casualty (P&C) insurance economy, insurers ...

We’ve all gotten used to speed, to getting what we want on demand, through digital channels. In research done in collaboration between PYMNTS and Ingo Money, and as detailed in the ...

Hospitals and other healthcare-related facilities are turning to gig economy apps to fill gaps in their nursing staff. This employment crunch began in 2020 and 2021 as a direct result of pandemic-related pressures but ...

Shifting preferences favoring transaction speed and ease have led many organizations to move toward faster payment methods. In fact, 54% of North American businesses say payment speed is a primary ...

Despite instant settlement, lower fees and fraud protection, open banking payment rails in the U.K. are lagging in adoption. New payment option providers such as Boodil, which layers on a ...

Expectations for faster payments are rising, thanks to increased banking innovation and accelerated eCommerce adoption. As the United States readies for the Federal Reserve’s FedNow Service rollout, the speed of ...

Wage growth is still on the rise despite the recently cooling job market, leading some employers to turn to pay-related “perks” in order to retain workers. Bureau of Labor Statistics data ...

Consumers’ need for speed when it comes to insurance payouts may be at odds with common practices in the sector.  When consumers are owed money, whether gambling earnings or insurance payouts, they want ...

What typically happens when consumers want a particular product or service, have expressed their strong desire for it, see other providers with similar capabilities offering it, but are told they ...

Instant disbursements adoption set records in 2022 and is anticipated to continue increasing in the near term. The only disbursements that consumers were significantly less likely to receive instantly last year ...

Instant disbursements adoption set new records in 2022 — except in lending, where two-thirds of FinTech FI customers would eagerly pay extra for instant disbursements. LendingClub’s Anuj Nayar explains how ...

As inflation rises and recession looms, consumers are anxious about their finances. With 48% of consumers less likely to take out a loan since interest rates have increased, banks must ...

Sports betting has always been big business in the U.S., although historically it has been mainly limited to shadowy corners of off-track establishments, bookies or casinos. However, the legalization of ...

Consumer demand for instant disbursements is at a crossroads. More people like the idea of getting that refund or insurance claim deposited directly onto cards or into accounts, but even ...

For FinTechs, the key to keeping customers lies with speed and ease, especially for money mobility. Mobility refers to money in and money out — the ebb and flow of funds ...

Consumers in the United States frequently receive disbursement payments, whether it be Social Security payments, tax refunds, insurance claim payouts or bonus payouts. In the last year, 63% of consumers ...

With online sportsbooks coming off a record Super Bowl in February and more states legalizing the practice at what seems like a monthly cadence, concerns are rising about the security ...

Money mobility is a crucial aspect of how we expect to be able to pay out or be paid, and the experience can vary widely, and the size and type ...

Money mobility has become a top priority for consumers continuing their journey into a more connected economy. Beyond frictionless moving funds from accounts, mobility now has come to include instant ...

Amid the turmoil rocking the financial services sector, as the flights to safety continue, individual and enterprise customers are weighing what’s important to them. And depending on where you look — ...

Digital-first consumers increasingly power today’s economy, which makes money mobility a top requirement for any financial ser­vices provider. Prospective customers expect this ability, and the need to meet this growing ...

A lot of money is moving this week, but not in a good way. In the five days since last Wednesday (March 8), three US banks have failed partly because of ...

As many industries embraced modern payments systems and other digital capabilities in recent years, the restaurant industry largely lagged behind. This changed, however, during the pandemic as restaurants were forced to adopt digital tools ...

Restaurants that survived the pandemic now face cost inflation and labor shortages. Technology can help, as Kickfin Co-CEO Brian Hassan explains the impact of digital tipping with instant payouts on ...

The restaurant industry has had a rough go of it since COVID-19 hit. Due to pandemic-driven restrictions on in-person dining and related health concerns, restaurants had to rapidly adopt digital ...

“The check is in the mail” is a catchphrase for: You’ll get paid — just don’t hold your breath wondering when. The check is but a promise to pay — and ...

When consumers are given a choice, they usually choose to receive insurance disbursements via same-day account transfer or instant payment rails. It’s a finding that is consistent with the general ...

Giving customers less payout options is an odd loyalty play for the insurance sector, yet that is the industry-wide strategy currently in play, as noted in the PYMNTS collaboration with ...

Instant payments are finding firm footing as way to get insurance claims paid out quickly. In the Insurance Disbursements Brief 2022, a PYMNTS and Ingo Money report, more than 2,400 consumers ...

In a tough economy, real-time payments can help put people and small business owners back in control of their cash, Ingo Money CEO Drew Edwards writes in the new PYMNTS ...

Nearly two-thirds of Americans are worried about rising housing costs – something that AppFolio’s Adam Feinstein says puts pressure on property managers to enable instant digital payments for both rent ...

As artificial intelligence (AI) gets smarter — as it’s designed to do over time and as usage increases — there are more places in the payment and connected economy ecosystems ...

At first glance, the property management industry may appear to be in a favorable moment. According to one survey, nearly three-quarters of United States renters are satisfied with their property ...

Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts than ever before. Insurance agencies ...

Legalized sports betting means wagers on this year’s big game could be bigger than ever. “With the expansion of legal sports betting, traditional Super Bowl wagers are expected to pass casual ...

Retail sportsbooks began taking bets in Massachusetts on Tuesday (Jan. 31), although gamblers using mobile sportsbook apps will have to wait until March to place their bets that way. As of ...

Want to see a consumer truly upset about payments friction? Tell a gambler to wait a day (or even several days) to collect their winnings. Before we’re halfway through Rihanna’s halftime ...

In a climate of economic uncertainty and consumer dissatisfaction, it is crucial that insurance companies understand what customers are looking for from their insurance providers. Companies that fail to meet ...

With customer satisfaction dropping and nearly one-third of policyholders switching providers in the past year, the insurance industry is under pressure. In this month’s “Money Mobility Tracker®,” insiders explain how ...

When money is the product, as it is in online sports betting, a safe and increasingly instant pay in and pay out customer experience is key. With 26 states plus Washington, ...

A challenging economic landscape is putting pressure on the insurance industry. From companies providing automobile coverage to those offering home insurance, the industry is expected to have low premium income ...

Money mobility ended 2022 as a serious problem for FinTechs and enters 2023 needing attention. The FinTech Fraud Ripple Effect, a PYMNTS and Ingo Money collaboration, found that the average FinTech ...

For scores of CFOs, 2022 may go down as the year where they zeroed in on “what really matters” — including digital transformation. Amidst the turbulence of the last couple of ...

As the online gambling and casino industries continue to grow, payments present both a challenge and a considerable opportunity. Customers involved in gambling have traditionally preferred making and receiving payments ...

In this month’s “Money Mobility Tracker®,” DraftKings tells PYMNTS why it thinks that its bet on instant payments is a slam dunk to boost the growth of online sports gambling, ...

The online sports betting industry is on a winning streak. After a Supreme Court ruling in 2017 paved the way for states to legalize gambling on college games, sports betting ...

With the new year comes new expectations for FinTech firms. The hype cycle of 2021 has resolved — dissolved might be the better word — in the face of falling FinTech valuations, giving ...